Anmeldelser (420)

Samlet bedømmelse
3,8
Antal pr. bedømmelsesniveau
  • 70 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 4 % af bedømmelserne er på 2 stjerner
  • 19 % af bedømmelserne er på 1 stjerner
15. juni 2023

I loved working with them and was so pleased with our experience! They elevated our customer experience and the process was seamless and easy.

Bala
USA
Mere end 3 år bruger appen
RouteApp LLC svarede 20. juni 2023

Hi there, thank you for the great review! We're glad you loved working with us and found the experience smooth and hassle-free. Your satisfaction means a lot to us!

Best,
...

25. juli 2019

Since we began using Route insurance our customers have been so much happier knowing that their lost package is covered 100%. We just provide our customers with the link to file a claim and we never hear back from them. No news is good news.

böhme
USA
Mere end 3 år bruger appen
18. august 2021

The integration process was easy, and our Reps, Easton and Karlee are super knowledgeable and very quick to respond. We are early in the adoption process however Route has already deflected several issues from our Consumer Affairs team. I expect this number will only grow from here!

Perfect Snacks
USA
Mere end 3 år bruger appen
RouteApp LLC svarede 23. august 2021

Hello,

Thanks for taking the time to write this kind review! We're thrilled to hear you have had a good experience using Route! Route prides itself on offering great customer ...

23. juni 2020

My customers and I love this option! the app was VERY easy to install and to work. It gives my customers and I peace of mind at a very affordable cost! Thank you!

Urban Comfort Apparel
USA
Mere end 3 år bruger appen
27. december 2022

We love route. No longer do we have to worry about shipping issues because route has us covered. The customer support is fantastic and the claims process is really easy for customers to understand. Route has probably saved us thousands upon thousands of dollars in lost revenue! Route is a standard app across all of our e-commerce websites. It's definitely one of those essential apps. 10/10

NFDVapes
USA
Mere end 3 år bruger appen
RouteApp LLC svarede 3. januar 2023

Hi there!

Thank you for the amazing review! I am so glad to hear that our team and app have been able to help both you and your customers.

Should you run into any questions ...

17. august 2021

Everything so far has been an awesome experience. We haven't had a claims or anything yet but our customers seem to really like the added protection offered through Route. Customer service has been great as well. Our account manager just reached out to us to show new features and to see how we were doing. He is very pleasant to work with. No complaints here. Thanks Ahseante!

Spyder Industries
USA
Mere end 3 år bruger appen
RouteApp LLC svarede 23. august 2021

Hello,

Thank you for writing this wonderful review! We're thrilled to hear you have had a good experience using Route! Route prides itself on offering great customer service ...

24. juni 2020

I love how easy this app is to install and use. It gives me peace of mind when customers purchase the shipping insurance especially with the shipping delays occurring right now. Highly recommend route.

Bella's Basket
USA
Mere end 3 år bruger appen
26. juni 2020

This app is amazing! It gives my customers a peace of mind when ordering from my shop since they're able to purchase affordable insurance. It is SO easy to use!

hi,aria
USA
Mere end 3 år bruger appen
25. juni 2020

Since the moment I started using Route Shipping Insurance I was happy for my customers as its the best option for them. in addition, we have peace of mind as a business because we know we are offering a star class service to all our customers worldwide. Once you add this app to your shop you will be in great hands!

ILLARIY
Australien
Mere end 3 år bruger appen
21. marts 2022

Route was incredibly helpful with getting our reimbursements paid out correctly. We had made a mistake linking our bank account, reimbursements had to be retroactively calculated a whole year back. Our customer success rep was incredibly responsive and totally on top of it. Turned a head-ache of a situation into a very positive one!

&Collar
USA
Mere end 3 år bruger appen
RouteApp LLC svarede 25. marts 2022

Hello there,

Thank you for taking the time to write this kind review. We're happy your success manager has been helpful in figuring out your reimbursements. https:// ...