Route Protection and Tracking

Great app, really helps reduce the customer service cost and lost revenue due to carrier issues. I've been a customer for over a year and I've only had good experiences with it and their amazing team.

Australian Shopify user and like a lot of ecommerce business's we were having our fair share of problems with AusPosts losing parcel's and having to recover unhappy customers. But now with ROUTE, those problems have disappeared overnight. Our customers are LOVING having there parcels covered and we are loving how much ROUTE has made our lives easier.

The ROUTE teams customer service is second to none and from the start we have felt very valued as customers. Set up is a breeze thanks to the ROUTE team handling all of that for us.

Its a no brainer really, it costs you nothing, but adds tremendous value to your business!! My advice, add this App TODAY !!

Love the app - and ive seen my conversions go up - the only thing i dont understand is, i cant seem to change the "product photo" - i try to put my own custom photo (Route logo just different), and it always reverts back to the original square photo - which in my cart (round preview thumbnails) doesnt look good.

I have used Route as a customer and retailer and am impressed with how quick and easy their service is. As a customer, I was able to report a lost package and get a replacement in the mail within less than a week! As a retailer, having that experience gives me insight into how it can also help my own customers.

The app was very easy to install, most of our customers now use it and it has both increased our conversion rate and decreased our own risk in the event of non-delivery/loss

I run an online energy efficiency company based in South Africa. In my country people are not too fond of online shopping as a result of outdated technology and value added services such as Route's "no questions asked" shipping insurance policy. I have recently submitted my second claim with Route and as expected they have resolved it within 12 hours. I have a happy customer and the new Item is on it's way already. It was a pleasure dealing with Ryan and Alex

Route has been such an asset to our business! It's a 10 out of 10 in my mind and a no-brainer for any e-commerce business! I've been working with Route for 3+ years and they have become a great strategic partner of ours. Justin and the entire team are dream 3PL partners who are quick to respond to any and all issues. Adding Route to your shopify store is common sense - in today's e-commerce marketplace customers expect expedited replacements from small and large companies regardless of the cause of the lost, damaged, or missing shipment. Route keeps customers happy and meets the expectations consumers are placing on businesses engaged in shipping goods of any kind around the country. Take my recommendation and add Route!

Route insurance has a strong team that provides great support. Partnering with them adds ease to our internal team operations and work flow.

The service and products Route offers are great and add value for our customers and gives us, as the brand, great peace of mind. I've recommended Route to a bunch of others!

We have definitely noticed a higher conversion rate on our site since using the Route app. Over 70% of our customers opt for the insurance, which increases their confidence in our business and the confidence that no matter what they will get their product.