Rezensionen (420)

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 70 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 19 % der Bewertungen sind 1 Sterne
2. Juli 2020

We use this app to bring our customer more confidence in our services and shipping...
It has increase our direct sales! It if fats, reliable and defenetly useful!
Highly recommended!

Serendipitylif3
Vereinigte Staaten
Fast 3 jahre mit der App
23. August 2021

The customer support is top, and the product team is constantly taking in feedback and making those updates to make the platform the best for both the brand and its customers!

MATE the Label
Vereinigte Staaten
Fast 3 jahre mit der App
RouteApp LLC hat geantwortet 8. September 2021

Hello,

Thank you for writing this wonderful review! Route prides itself on offering world-class customer service! We are fortunate to have partners who help us be better.

...

15. November 2023

Great product, and a very helpful team. Especially our rep Justin!

The Maniscripting Journal
Vereinigte Staaten
Fast 3 jahre mit der App
RouteApp LLC hat geantwortet 28. November 2023

Hi there,

Thank you for this great feedback! We're so glad to hear that you've found our Route team to be helpful, and that you've enjoyed working with one of our fantastic ...

Bearbeitet am 14. Dezember 2020

Route provides great peace of mind for customers at reasonable rates. Customer service is available and ready to assist as needed.

Kentucky Roadshow Shop
Vereinigte Staaten
Fast 3 jahre mit der App
RouteApp LLC hat geantwortet 22. Dezember 2020

Hi there,

Thank you so much for your positive feedback! We’re so happy to hear that you’re enjoying what we do best - providing customers with peace of mind.

As always, our ...

4. Dezember 2020

We have loved having route! It's great for our customers to have them easily be able to get a replacement/refund if anything goes wrong with their shipment. Especially around the holiday season. Most of them have been adding route to their purchases which helps our customer service team as well.

lojobands.com
Vereinigte Staaten
Fast 3 jahre mit der App
RouteApp LLC hat geantwortet 9. Dezember 2020

Hi there,

Thanks so much for this review and feedback! We have similarly loved working with your team and customers, and we are excited to continue our partnership throughout ...

9. August 2022

Love these guys! We were having some issues with product being damaged by careless shipping and these guys have been saving us! Great investment for our business.

Taco Vinyl
Vereinigte Staaten
Fast 3 jahre mit der App
RouteApp LLC hat geantwortet 11. August 2022

Hi there! Thank you so much for leaving such a great comment! We are so glad to be a part of this with you.

Feel free to contact us at https://help.route.com/hc/en-us with ...

7. Februar 2022

We have been very happy with the Route Protection Package for our customers. The response time has been great, and the claims get resolved quickly. As the merchant, we really like the support we receive from our customer success manager. Having the Route business review and going over customer feedback was valuable, too.

Love and pebble
Vereinigte Staaten
Fast 3 jahre mit der App
RouteApp LLC hat geantwortet 16. Februar 2022

Hi there,

Thanks for taking the time to write a review. We are thrilled to hear your customer success manager has been setting the bar high. We thrive to give a great ...

31. Oktober 2023

Route has been a great support to our business. Their help in providing assistance to our customers who deal with the frustrating experience of lost, stolen, or damaged packages has been invaluable. Route has also saved us a GREAT deal of time, stress and money with these incidents as well. I actually can no longer imagine running my business without Route, and I'm very grateful for all of the ...

The Sugar Art, Inc.
Vereinigte Staaten
Fast 3 jahre mit der App
RouteApp LLC hat geantwortet 13. November 2023

Hi there,

Thank you for your feedback, we're so happy to hear this! Your satisfaction is our priority, and we're glad that you've found Route to be invaluable for you and ...

27. Oktober 2023

I've been partnered with Route for 2+ years and have appreciated not only their primarily services within their tool, but their admirable support + partnership. It's great having the opportunity to not just enjoy working alongside a partner, but growing with a partner, while understanding each other's aches, growing pains and growth plans. I'd recommend Route at the leading partner in the ...

BYLT Basics
Vereinigte Staaten
Fast 3 jahre mit der App
RouteApp LLC hat geantwortet 2. November 2023

Hi there,

Thank you so much for taking the time to share your positive experience, and your journey of growth with Route. We are so glad to hear that using Route has been ...

24. Januar 2024

I accidentally messed up and deleted Route and was having a time trying to get it back on my store front.. Skylar saved the day Thank you for great customer support

Styles with Stephanie (a country boutique)
Vereinigte Staaten
Mehr als 2 jahre mit der App
RouteApp LLC hat geantwortet 1. Februar 2024

Hi there,

Wow, thank you for the review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Skylar, ...