Reseñas (419)

Calificación general
3,8
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 19% de las calificaciones son de 1 estrellas
9 de abril de 2024

Great add on to my website. Customers love the peace of mind in the shipping.

CornellSurgical.com
Estados Unidos
3 meses usando la aplicación
RouteApp LLC respondió 25 de abril de 2024

Hi there,

Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great week!

Skylar, Customer Success

16 de julio de 2024

Great app! Super quick and helpful responses.

Redbarn Pet Products
Estados Unidos
Alrededor de 2 meses usando la aplicación
RouteApp LLC respondió 19 de julio de 2024

Hi there,

Thank you so much for the great review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a great day!

Best,
Skylar, Customer Success

16 de mayo de 2024

I love using Route. I can’t wait to implement this with my customers

Well Rooted Market
Estados Unidos
7 días usando la aplicación
RouteApp LLC respondió 26 de junio de 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Best,
Skylar, Customer Success

8 de mayo de 2024

They have detailed instructions for installation making it easy to use

SleekLine Shapewear
Estados Unidos
5 días usando la aplicación
RouteApp LLC respondió 15 de mayo de 2024

Hi there,

We appreciate your positive review! We're so glad that you've found Route’s installation process easy to use. If there's anything else we can do to help support your business, please let us know.

Have a great day!

Skylar, Customer Success

9 de diciembre de 2021

Everyone needs route! Route has helped tremendously in dealing with lost packages from USPS. It was super easy to install and the Route customer support team has been really hands on in supporting our customer service agents. Get Route, reduce the shipping headache!

Incrediwear Holdings, Inc
Estados Unidos
Casi 6 años usando la aplicación
RouteApp LLC respondió 16 de diciembre de 2021

Hi there,

Thank you for writing this wonderful review! We are happy we could make installing an easy experience. Route prides itself on offering world-class customer service!

Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help!

Thanks,
Bianca, Customer Service

Fecha de modificación: 25 de febrero de 2019

This service is free to stores, and it covers our lost or stolen orders so easily! We love the service!

WOOLLY
Estados Unidos
Casi 6 años usando la aplicación
3 de julio de 2019

App installation was easy. Customers seem comfortable paying the small additional fee and the first customer claim was dealt with quickly and effectively. I would love to see it added as a service fee or shipping fee instead of an additional item in the cart, but that seems to be a Shopify restriction that they are working through.
Overall, a very worthwhile app.

RBX Active
Estados Unidos
Alrededor de 5 años usando la aplicación
20 de febrero de 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canadá
Alrededor de 5 años usando la aplicación
RouteApp LLC respondió 29 de febrero de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

23 de junio de 2020

Game changer!! Gives my customers peace of mind with all the USPS issues here lately and is a very affordable option for everyone!

Allie Katz Boutique
Estados Unidos
Alrededor de 5 años usando la aplicación
29 de mayo de 2019

This app is great! It took a quick 5 minute chat with them, 2 minutes to get the app installed, and within 30 minutes they'd done the on-boarding and we had people using it. We've seen a jump in cart conversions and I can tell our customers will like the extra security.

We have over half of our customers use it. I'd highly recommend this!

The Buyers Club
Nueva Zelanda
Alrededor de 5 años usando la aplicación