Route Protection and Tracking

Route made the integration to our Shopify store as seamless as can be. We noticed an immediate insight into our customer behavior where they are quick to maintain the Route insurance in the cart and throughout checkout. We greatly appreciate all of Route's help in providing additional options to help our customers feel secure with their purchase.

Route has been wonderful! It's improved the customer experience and added much needed protection to their orders. As a furniture company, we deal with a lot of mishandling of shipping with UPS (who's insurance and claim process is pretty much a joke) Route has made the damage claim so much easier and faster to deal with. The platform is easy to use and their support staff is amazing and always so ...

So far so good! The team was flexible addressing some of our specific concerns as well. That was nice to see!

Route has been a great decision for our business and the best choice for our customers! We love knowing that our customers are covered for things that are out of their control and taken well care of with Route support. We're so thankful for the Route team! They've been excellent to work with and so responsive to our needs. Definitely recommend!

This has seriously been a game changer when it comes to providing the best experience for our businesses. It's free for us to have it on our site and the tracking app is incredible for our customers (also free). We manage several sites and we have had dozens of customers specifically mention how great it was working with Route, so I'm not sure where these other reviews are coming from.

I was ...

It has helped customers feel more secure when ordering knowing their order is covered if lost/stolen

This app is a no brainer for brands that care about their customers. Install was easy. We have seen the majority of our customers add Route Insurance to their carts. Route solves a real problem for us. USPS has inconsistent deliveries at times, packages get stolen, and a host of other issues which are out of our control, yet, impact our ability to delight customers.

We love Route for solving ...

Best app and team! The Route team is thorough in helping you maximize the benefits and helps you every step along the way.

Route has helped my business a ton. We lose a lot of packages via USPS and route takes care of all it. It can be such a headache dealing with shipping issues. I highly recommend route for any small or growing business.

Really great concept, super friendly staff call and very personable. I spoke to a executive success manager, after installing and was quite literally impressed, I wish I had thought of this idea. I do plan on working on implementing it on my store as I do offer returns and often stolen packages are a process that I do not want to handle, they don't charge you anything, they are very transparent ...