리뷰 (419)

전체 평점
3.8
평점 수준당 개수
  • 평점의 70%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 19%가 별 1개입니다
2022년 8월 4일

Our company uses the Route Package Protection as a default add on for our customers orders. It has been a great service that has resolved many shipping issues and provides peace of mind to not only the customers but to us as well. Our representative, Robert, is always very helpful to us in resolving matters. Absolutely no complaints on this part of Route Services. However, we have been ...

Hand Held Legend
미국
앱 사용 기간 거의 5년
답글 RouteApp LLC개 2022년 8월 4일

Hi there!

Thanks for your review! Robert is amazing, and we are happy to hear our team has been prompt and swift. Those are the experiences we strive for!

Our team will ...

2024년 1월 3일

Extremely happy with route!! Our customers have experienced an easy, fast and efficient process of filing a claim and being reimbursed. We are so grateful the hassle of lost/stolen mail is handled so well for us and our customers with route. A special shout out to Maddi for always handling issues effectively and right away for us!

Half Face Blades
미국
앱 사용 기간 거의 5년
답글 RouteApp LLC개 2024년 1월 4일

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience, and that you've found Route and our team to be quick and efficient. ...

2020년 6월 25일

Route is great for the customer and shop owner to simply the process or lost packages, which happen with every online store.

Vertiball
미국
앱 사용 기간 거의 5년
2020년 6월 23일

Great app. My customers have had no complaints so far and it seems fairly easy to add and use if necessary.

Mineral Gypsy
미국
앱 사용 기간 거의 5년
2020년 3월 24일

The Route team is GREAT to work with! My customers love this service! Definitely worth having this added on to any online store!

Arrow Twenty Two
미국
앱 사용 기간 거의 5년
2021년 12월 15일

Route really helps us secure our packages that we ship worldwide. The claims process is quick and easy. Customer Service is responsible and always available to assist. highly recommend them.

The DART Company
미국
앱 사용 기간 거의 5년
답글 RouteApp LLC개 2022년 1월 5일

Hello there,

Thanks for the review! We are happy you have a good experience with our customer experience team. We strive to give excellent customer service and we are happy ...

2022년 8월 11일에 편집됨

This app surprised me. It has indeed increased customer confidence. Items on my shop have a high ticket and this app helps my customers feel at ease. Initially had some issues with getting this app functional on my site. Route support got it squared away for us! Ahseante is the best CSM around! Whenever we reach out for assistance we typically our questions answered either same day or the very ...

AmericanHardBag.com
미국
앱 사용 기간 4년 초과
2024년 1월 30일

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
미국
앱 사용 기간 4년 초과
답글 RouteApp LLC개 2024년 2월 1일

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing ...

2020년 5월 26일

LOVE ROUTE! During all that is happening in the world lots of packages are getting lost or stolen and they have been so great to help my customers! HIGHLY recommend they have helped my customers feel taken care of!

Reece & Co. By Kiana
미국
앱 사용 기간 4년 초과
2021년 8월 18일에 편집됨

Route is great. Adding the app onto our website has helped us out a lot. It makes it easier for our concierges to assist clients with their lost or stolen orders. Routes agents are on top of things and have fast respond times. They are very willing to work with you.

Lashify
미국
앱 사용 기간 4년 초과
답글 RouteApp LLC개 2021년 3월 22일

Hello,

Thank you so much for leaving us a review! We are thrilled to hear that you’ve had a great experience and enjoyed our customer support team. Our team’s mission is ...