리뷰 (419)

전체 평점
3.8
평점 수준당 개수
  • 평점의 70%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 19%가 별 1개입니다
2020년 6월 9일

If I could, I would rate 0 stars, as the only thing this app did is to charge my customers extra and not provide any help or refund, as claimed.

I have yet to receive any reply from them on any of the emails I have sent. My customers have only received generic replies that only frustrated them further.

Was very hyped about it, but was proven to be a horrible experience.

Soft Pet Paws
불가리아
앱 사용 기간 4일
2021년 5월 6일

Are you guys still functioning? I have not gotten any response in 2 weeks. I am also looking at my dashboard and we have issues from December that have not been taking care of. Assist me that would be really appreciated

Bona Fide Flower
미국
앱 사용 기간 3일
답글 RouteApp LLC개 2021년 5월 28일

Hi there,

Thank you for relaying your experience to us. We are so sorry to hear you’ve had trouble contacting our team and using your Dashboard. We’d love to do everything we ...

2021년 6월 3일

I have been trying to add this app for hours and now I finally said forget it. It shouldn't be this difficult to add something to your site. Even watching up to 6 videos I still did not get it so I uninstalled.

Remixyakickz One Stop Custom Shop
미국
앱 사용 기간 4일
답글 RouteApp LLC개 2021년 6월 15일

Hi there,

That's unusual, so thank you for bringing this to our attention! At Route, we pride ourselves on offering world-class customer service, and we'd like to dig into ...

2023년 6월 20일에 편집됨

This app is annoying calling and emailing with unsolicited requests, refusing to respond by email, they only want to talk over the phone, forgetting it is online business, ecommerce - digital economy.

They do not adhere to Shopify framework, they want you out of your Shop to create a login on their side while most of the app out there would use Shopify's framework starting with seamless and ...

AMTECH DIRECT
미국
앱 사용 기간 대략 1시간
답글 RouteApp LLC개 2023년 6월 20일

Hi there, we deeply apologize for the unfortunate experience you had. Our utmost priority is to assist directly with any shortcomings and make things right for you. We will ...

2021년 7월 27일

Doesn't work! Can't change or delete the variants they always come back on a refresh. So frustrating, Deleteing the app and looking for an alternative. Not good.

LuxeKaris
영국
앱 사용 기간 26분
답글 RouteApp LLC개 2021년 8월 11일

Hi there,

Thanks for taking the time to share this feedback. I am sincerely sorry for any frustration the variants may have caused. While it is possible to change the SKUs, ...

2022년 1월 1일

Does not uninstall, code is still on website. No instructions. Should not be allowed in app store. Stay away.

CaseBuddy Australia
오스트레일리아
앱 사용 기간 4분
답글 RouteApp LLC개 2022년 1월 6일

Hi there,

Thank you for bringing this to our attention. We are sorry for any confusion on installing Route. We can definitely see how frustrating that could be. We would be ...

2021년 5월 4일

This review is for both the Route app and one of their sales team members. I received a series of offensive emails from one of the reps. Their lack of professionalism reflects poorly not only on them but more importantly the company and platform. I hope other business owners do not have the same experience.

Good Wave
미국
앱 사용 기간 1분
답글 RouteApp LLC개 2021년 5월 18일

Hi there,

Thanks so much for your candid feedback. Route prides itself on offering world-class support and communication to our merchants across all departments, and we're so ...

2024년 1월 11일

andaseatglobal
미국
앱 사용 기간 1년 초과
답글 RouteApp LLC개 2024년 1월 24일

Hi there,

Thank you so much for your positive review! If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!

Skylar, Customer ...

2023년 11월 13일

Hay Chix
미국
앱 사용 기간 27일