Classificação geral
4
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 18% das avaliações são de 1 estrelas
29 de maio de 2019

The set-up took no time at all! We had our first customer using it later that day.

I like that our customers have this added protection, and it means we aren't out of pocket should anything go awry, in fact we might even make more through resent orders.

Vapourium
Nova Zelândia
9 dias usando o app
29 de maio de 2019

This app is great! It took a quick 5 minute chat with them, 2 minutes to get the app installed, and within 30 minutes they'd done the on-boarding and we had people using it. We've seen a jump in cart conversions and I can tell our customers will like the extra security.

We have over half of our customers use it. I'd highly recommend this!

The Buyers Club
Nova Zelândia
9 dias usando o app
28 de janeiro de 2022

Perfect, a slight hiccup during installation but I contacted the support and got a reply the same day with the solution. The app seems to work great and has a very sleek new UI design. The support team was kind and very helpful with any questions I had. I have not needed to make a insurance claim yet but I feel in safe hands with the Route team

Visualpixel
Suíça
3 dias usando o app
RouteApp LLC deixou uma resposta 16 de fevereiro de 2022

Hello there,

Thanks for the kind words! We're happy we were able to find a solution to your installation problems. We pride ourselves on giving a high level of support. Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help!

Thanks,
Bianca, customer service

Data de edição: 25 de fevereiro de 2019

Kevin from Route was very helpful. I ran into some issues regarding the app's compatibility with my drawer-style cart, causing me to ultimately uninstall the app, but he reached out promptly and offered a solution. I can tell this company really cares about their customers and satisfaction.

The Bath Bomb Outlet
Estados Unidos
Aproximadamente 14 horas usando o app
11 de janeiro de 2024

andaseatglobal
Estados Unidos
Mais de 1 ano usando o app
RouteApp LLC deixou uma resposta 24 de janeiro de 2024

Hi there,

Thank you so much for your positive review! If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!

Skylar, Customer Success

13 de novembro de 2023

Hay Chix
Estados Unidos
27 dias usando o app