Route: Post‑Purchase Platform , 407 recensioner

I honestly didn't think our customers would opt-in for Route because our price point is relatively small ($9-$32), however, surprisingly over 6% of our orders purchase Route. It's nice that it isn't any additional cost to us, but it is an additional service we can provide to our customer base. I think it can help breakdown any barriers for shoppers to purchase from us.

I love Route! I've been using the app for about six months and it's already protected dozens of my customers. They are easy to work with, super responsive and all around great guys and gals. I would highly recommend using it!

Easy to use and easy for clients to opt out of. Super cheap piece of mind for clients and hassle free for the business owner because it costs you no money! Highly recommend.

Route is great. Adding the app onto our website has helped us out a lot. It makes it easier for our concierges to assist clients with their lost or stolen orders. Routes agents are on top of things and have fast respond times. They are very willing to work with you.

Great guys, just make sure you keep track of your themes. Great service! Really helps with conversion

App works great and their team is awesome for customer service. Ahseanté was very informative and a huge help.

We just signed up to use Route as a retailer to better serve our customers. The process was seamless, and every team member we worked with to get started was outstanding. They clearly explained and communicated everything, and ultimately we felt they would add value to our brand through great customer service. We haven't had to file a claim yet, but we can give a 5 star review on the experience so far!

They installed it so easily and were nice to deal with when I couldn’t understand certain things. Now I can offer my customers shipping protection.

We just installed Route last week and we already saw some traction. The on-boarding was super simple and fast. We are stoked we can offer protection for their new rides! We've seen a growing number of packages being damaged over the years and this app was just what we needed to gain trust and add value for our customers.
Would definitely recommend!!

There are thousands of apps available that promise to improve the customer experience by offering this bell, or that whistle. While many actually do what they say - Route is the only app we use that has been equally beneficial to the customer and the brand owner. It was incredibly easy to install, well supported and costs us exactly zero dollars per month. Route has improved our customer experience by making it easy for customers to obtain replacement shipments for products that are lost, damaged or stolen. At the same time, we've reduced our customer interactions for these events and cut our connected losses by a whopping 100%. (Let that sink in.) If you sell and ship products online, Route should be among the first updates that you make to your store - your customers and your bottom line will thank you.