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Heard about Route through another company that we have partnered with in the past and so happy that I took their advice to talk to Route! The people at Route are fantastic to work with, the on-boarding is wicked fast and based on the orders that are coming through our customers are happy to have shipping insurance as an option when placing an order. Very excited about Route and the value that it adds to our site/customer trust. Would highly recommend adding it to your store!!!
The set-up took no time at all! We had our first customer using it later that day.
I like that our customers have this added protection, and it means we aren't out of pocket should anything go awry, in fact we might even make more through resent orders.
Kevin from Route was very helpful. I ran into some issues regarding the app's compatibility with my drawer-style cart, causing me to ultimately uninstall the app, but he reached out promptly and offered a solution. I can tell this company really cares about their customers and satisfaction.
Hi there,
Thank you so much for your positive review! If you ever need anything, feel free to reach out. We appreciate your support!
Have a great day!
Skylar, Customer Success