Helhetsomdöme
4
Antal per omdömesnivå
  • 71 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 18 % av omdömena har 1 stjärnor
29 maj 2019

The set-up took no time at all! We had our first customer using it later that day.

I like that our customers have this added protection, and it means we aren't out of pocket should anything go awry, in fact we might even make more through resent orders.

Vapourium
Nya Zeeland
9 dagar användning av appen
29 maj 2019

This app is great! It took a quick 5 minute chat with them, 2 minutes to get the app installed, and within 30 minutes they'd done the on-boarding and we had people using it. We've seen a jump in cart conversions and I can tell our customers will like the extra security.

We have over half of our customers use it. I'd highly recommend this!

The Buyers Club
Nya Zeeland
9 dagar användning av appen
28 januari 2022

Perfect, a slight hiccup during installation but I contacted the support and got a reply the same day with the solution. The app seems to work great and has a very sleek new UI design. The support team was kind and very helpful with any questions I had. I have not needed to make a insurance claim yet but I feel in safe hands with the Route team

Visualpixel
Schweiz
3 dagar användning av appen
RouteApp LLC svarade 16 februari 2022

Hello there,

Thanks for the kind words! We're happy we were able to find a solution to your installation problems. We pride ourselves on giving a high level of support. Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help!

Thanks,
Bianca, customer service

Redigerat 25 februari 2019

Kevin from Route was very helpful. I ran into some issues regarding the app's compatibility with my drawer-style cart, causing me to ultimately uninstall the app, but he reached out promptly and offered a solution. I can tell this company really cares about their customers and satisfaction.

The Bath Bomb Outlet
USA
Ungefär 14 timmar användning av appen
11 januari 2024

andaseatglobal
USA
Mer än ett år användning av appen
RouteApp LLC svarade 24 januari 2024

Hi there,

Thank you so much for your positive review! If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!

Skylar, Customer Success

13 november 2023

Hay Chix
USA
27 dagar användning av appen