Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Instalación gratuita. Se pueden aplicar cargos adicionales.
Calificación (4,0)
Reseñas
Desarrollador

Características

Popular entre los negocios como el tuyo
  • Ubicados en Estados Unidos

Acerca de esta aplicación

Fecha de lanzamiento

17 de enero de 2019

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

Pago

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. más
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

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Precios

RouteApp LLC podría facturar los cargos externos por separado de tu factura de Shopify. Más información

Instalación gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Instalación gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

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Todos los cargos se facturan en USD. Ver todas las opciones de precios

403 reseñas

Calificación general
4
Recuentos por nivel de calificación
  • El 71% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 18% de las calificaciones son de 1 estrellas
18 de abril de 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
Estados Unidos
Alrededor de 2 años usando la aplicación
RouteApp LLC respondió 25 de abril de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30 de enero de 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
Estados Unidos
Alrededor de 4 años usando la aplicación
RouteApp LLC respondió 1 de febrero de 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

20 de febrero de 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canadá
Alrededor de 5 años usando la aplicación
RouteApp LLC respondió 29 de febrero de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

30 de enero de 2024

We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.

Ice Up Industries LLC
Estados Unidos
4 meses usando la aplicación
RouteApp LLC respondió 1 de febrero de 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a great day!

Skylar, Customer Success

15 de febrero de 2024

This is a great resource for any business to protect orders, give customers a sense of peace and assurance plus the support from the app is top notch. Definitely recommend.

MARY YOUNG
Canadá
Alrededor de 2 años usando la aplicación
RouteApp LLC respondió 20 de febrero de 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a wonderful week!

Skylar, Customer Support

Acerca de esta aplicación

Fecha de lanzamiento

17 de enero de 2019

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

Pago

Creada por RouteApp LLC

Acerca de RouteApp LLC

Calificación promedio: 4,0

5 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Soporte técnico

Enviar un mensaje

merchantsupport@route.com

Este desarrollador no ofrece soporte técnico directo en Español.

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