Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
Note (4,0)
Avis
Développeur

Caractéristiques

Populaire auprès des entreprises comme la vôtre
  • Basées aux États-Unis

À propos de cette application

Lancement

17 janvier 2019

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Processus de paiement

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. plus
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

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Tarification

Les frais externes peuvent être facturés par RouteApp LLC séparément de votre facture Shopify. En savoir plus

Installation gratuite

Additional charges may apply. Please visit route.com/pricing to learn more.

Installation gratuite

Additional charges may apply. Please visit route.com/pricing to learn more.

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Afficher la traduction

Tous les frais sont facturés en USD. Voir toutes les options de tarification

403 avis

Note globale
4
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 18 % des avis sont des avis à 1 étoiles
18 avril 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
États-Unis
Environ 2 ans d’utilisation de l’application
RouteApp LLC a répondu 25 avril 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30 janvier 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
États-Unis
Environ 4 ans d’utilisation de l’application
RouteApp LLC a répondu 1 février 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

20 février 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canada
Environ 5 ans d’utilisation de l’application
RouteApp LLC a répondu 29 février 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

30 janvier 2024

We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.

Ice Up Industries LLC
États-Unis
4 mois d’utilisation de l’application
RouteApp LLC a répondu 1 février 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a great day!

Skylar, Customer Success

15 février 2024

This is a great resource for any business to protect orders, give customers a sense of peace and assurance plus the support from the app is top notch. Definitely recommend.

MARY YOUNG
Canada
Environ 2 ans d’utilisation de l’application
RouteApp LLC a répondu 20 février 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a wonderful week!

Skylar, Customer Support

À propos de cette application

Lancement

17 janvier 2019

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Processus de paiement

Conçue par RouteApp LLC

À propos de RouteApp LLC

Note moyenne : 4,0

5 ans d’expérience dans la création d’applications pour l’App Store de Shopify

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Assistance

Envoyer un message

merchantsupport@route.com

Ce développeur n’offre pas d’assistance directe en Français.

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