Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Installazione gratuita. Possono essere applicati costi aggiuntivi.
Valutazione (4,1)
Recensioni
Sviluppatore

Elementi chiave

Popolare tra le attività come la tua
  • Con sede negli Stati Uniti

Informazioni sull’app

Lanciata

17 gennaio 2019

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Check-out

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. altro
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

Prezzi

Puoi ricevere addebiti esterni da RouteApp LLC separatamente rispetto alla fattura Shopify. Maggiori informazioni

Installazione gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Installazione gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo

406 recensioni

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 18% delle recensioni ha 1 stelle
24 maggio 2024

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox
Stati Uniti
Oltre 4 anni di utilizzo dell’app
18 aprile 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
Stati Uniti
Circa 2 anni di utilizzo dell’app
RouteApp LLC ha risposto 25 aprile 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30 gennaio 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
Stati Uniti
Circa 4 anni di utilizzo dell’app
RouteApp LLC ha risposto 1 febbraio 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

20 febbraio 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canada
Circa 5 anni di utilizzo dell’app
RouteApp LLC ha risposto 29 febbraio 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

15 febbraio 2024

This is a great resource for any business to protect orders, give customers a sense of peace and assurance plus the support from the app is top notch. Definitely recommend.

MARY YOUNG
Canada
Circa 2 anni di utilizzo dell’app
RouteApp LLC ha risposto 20 febbraio 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a wonderful week!

Skylar, Customer Support

Informazioni sull’app

Lanciata

17 gennaio 2019

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Check-out

Sviluppata da RouteApp LLC

Informazioni su RouteApp LLC

Valutazione media: 4,1

Crea app per lo Shopify App Store da 5 anni

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Assistenza

Invia un messaggio

merchantsupport@route.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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