Route ‑ Protection & Tracking
- Prezzi
-
Installazione gratuita. Possono essere applicati costi aggiuntivi.
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Valutazione
- 3,4 (338)
- Sviluppatore
- RouteApp LLC
Galleria immagini in evidenza
Deliver premium post-purchase experiences—get package protection, returns and exchanges, & more
From delivery to re-discovery to returns and exchanges, Route protects brands and their customers with licensed package protection, returns and exchanges, fast issue resolution, package tracking, cash back loyalty discounts, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.
- Package protection that gives your customers peace of mind at checkout
- Returns management software with AI verification, exchanges, and POS support
- Cash back loyalty discounts on the next purchase to bring customers back
- Order tracking to extend customer lifetime value and keep customers 10x engaged
- Instant claims resolution that saves time, support costs & customer frustration
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- Shopify Flow
Categorie
Monitoraggio
Notifiche
Tipo di copertura
Gestione dei reclami
Prezzi
Puoi ricevere addebiti esterni da RouteApp LLC separatamente rispetto alla fattura Shopify. Maggiori informazioni
Free
Installazione gratuita
Additional charges may apply. Please visit route.com/pricing to learn more.
Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo
Recensioni (338)
I granted Route collaborator access to install their app on my Shopify website. During this process, the widget broke my checkout button. When a customer went to checkout, it opened a file instead of leading to the checkout page. This went unnoticed for quite some time and negatively impacted my sales.
Additionally, a Route cashback promotion was added to my widget without my approval, which could have caused further losses.
These issues are unacceptable, especially given the trust I placed in the Route team. Based on these experiences, I do not feel confident recommending this app. I hope Route provides clearer guidance to their installation team to prevent similar problems in the future.
Hello--my name is Adam. I lead our implementation teams here at Route. I am very sorry to hear about this experience with our widget and the impact to your checkout flow.
I've reached out to you through email to learn more and make sure our teams are following our strict implementation and quality testing guidelines.
Route has recently fallen short of expectations. They charge customers a significant amount for package insurance, yet when it comes time to file a claim, they become unhelpful. Recently, they did not assist us with a lost package, and we have decided we will be taking our business elsewhere.
They raised rates on us and don't cover the order AFTER the order was placed and BEFORE it was processed. Customer called to have protection added on after they completed order, we added it BEFORE the order was processed. Route then would NOT honor the protection after order was damaged. Con artists.
Assistenza
Assistenza per l’app fornita da RouteApp LLC.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
17 gennaio 2019
In primo piano
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