Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Prezzi
Installazione gratuita. Possono essere applicati costi aggiuntivi.
Elementi chiave
Popolare tra le attività commerciali degli Stati Uniti
Valutazione
4,0 (407)
Sviluppatore
RouteApp LLC

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. altro
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value
Elementi chiave
Popolare tra le attività commerciali degli Stati Uniti

Lanciata

17 gennaio 2019

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Check-out

Prezzi

Puoi ricevere addebiti esterni da RouteApp LLC separatamente rispetto alla fattura Shopify. Maggiori informazioni

Installazione gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Installazione gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo

Recensioni (407)

Valutazione complessiva
4
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 18% delle recensioni ha 1 stelle
24 maggio 2024

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox
Stati Uniti
Oltre 4 anni di utilizzo dell’app
18 aprile 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
Stati Uniti
Circa 2 anni di utilizzo dell’app
RouteApp LLC ha risposto 25 aprile 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30 maggio 2024

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer
Stati Uniti
9 mesi di utilizzo dell’app
20 febbraio 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canada
Circa 5 anni di utilizzo dell’app
RouteApp LLC ha risposto 29 febbraio 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

30 gennaio 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
Stati Uniti
Circa 4 anni di utilizzo dell’app
RouteApp LLC ha risposto 1 febbraio 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

Assistenza

RouteApp LLC può rispondere a qualsiasi domanda riguardo Route: Post‑Purchase Platform.

Sviluppatore

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

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