Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

無料インストール。 追加料金が適用される場合があります。
評価 (4.0)
レビュー
開発者

ハイライト

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このアプリについて

公開日

2019年1月17日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

チェックアウト

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. さらに表示する
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

価格設定

Shopify請求書とは別に、RouteApp LLCによる外部請求がある場合があります。 詳しくはこちら

無料インストール

Additional charges may apply. Please visit route.com/pricing to learn more.

無料インストール

Additional charges may apply. Please visit route.com/pricing to learn more.

すべての料金はUSDで請求されます。 すべての価格オプションを見る

402件のレビュー

総合評価
4
評価レベルごとの件数
  • 評価の71%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の3%は2つ星です
  • 評価の18%は1つ星です
2024年2月20日

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
カナダ
アプリの使用期間:約5年
RouteApp LLCが返信しました 2024年2月29日

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

編集日:2024年2月8日

Very poor response time to emails. Its been 24hrs and no response at all

Update
After many chats with Route - finally they resolved our issue. This should not be the case - there should be a timely response from Route support no matter what. Now I have the Customer success managers asking if support via Chat is better or email and to update review accordingly. My review still hands - increased it 2 stars but the response for my ticket took over a week which is ridiculous and not acceptable.

Pure Life Science
カナダ
アプリの使用期間:4年以上
RouteApp LLCが返信しました 2024年2月7日

Hi there,

We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.

Best,

Skylar, Customer Support

2024年2月6日

Correspondence is very pleasant and replies are sent in a very timely manner! Thank you!

Keto Brick LLC
アメリカ合衆国
アプリの使用期間:3年以上
RouteApp LLCが返信しました 2024年2月20日

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

2024年2月15日

This is a great resource for any business to protect orders, give customers a sense of peace and assurance plus the support from the app is top notch. Definitely recommend.

MARY YOUNG
カナダ
アプリの使用期間:約2年
RouteApp LLCが返信しました 2024年2月20日

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a wonderful week!

Skylar, Customer Support

2024年1月30日

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
アメリカ合衆国
アプリの使用期間:約4年
RouteApp LLCが返信しました 2024年2月1日

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

このアプリについて

公開日

2019年1月17日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

チェックアウト

開発者:RouteApp LLC

RouteApp LLCの詳細情報

平均評価:4.0

Shopify App Store向けのアプリ構築経験:5年

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

サポート

メッセージを送信

merchantsupport@route.com

この開発者は日本語での直接的なサポートを提供していません。

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