Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Gratis te installeren. Er kunnen extra kosten van toepassing zijn.
Beoordeling (4,0)
Recensies
Ontwikkelaar

Hoogtepunten

Populair bij bedrijven zoals dat van jou
  • Gevestigd in de Verenigde Staten

Over deze app

Geïntroduceerd

17 januari 2019

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Checkout

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. meer
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

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Prijs

Er kunnen door RouteApp LLC externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie

Gratis te installeren

Additional charges may apply. Please visit route.com/pricing to learn more.

Gratis te installeren

Additional charges may apply. Please visit route.com/pricing to learn more.

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Alle betalingen worden in USD gefactureerd. Alle prijsopties

403 recensies

Algemene beoordeling
4
Cijfers per recensieniveau
  • 71% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 18% recensies zijn 1 sterren
18 april 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
RouteApp LLC heeft geantwoord 25 april 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30 januari 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
RouteApp LLC heeft geantwoord 1 februari 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

20 februari 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canada
Ongeveer 5 jaar gebruiken de app
RouteApp LLC heeft geantwoord 29 februari 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

30 januari 2024

We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.

Ice Up Industries LLC
Verenigde Staten
4 maanden gebruiken de app
RouteApp LLC heeft geantwoord 1 februari 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a great day!

Skylar, Customer Success

24 januari 2024

I accidentally messed up and deleted Route and was having a time trying to get it back on my store front.. Skylar saved the day Thank you for great customer support

Styles with Stephanie (a country boutique)
Verenigde Staten
Meer dan 2 jaar gebruiken de app
RouteApp LLC heeft geantwoord 1 februari 2024

Hi there,

Wow, thank you for the review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Skylar, Customer Success

Over deze app

Geïntroduceerd

17 januari 2019

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Checkout

Gemaakt door RouteApp LLC

Over RouteApp LLC

Gemiddelde score: 4,0

5 jaar ervaring bij het maken van apps voor de Shopify App Store

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Ondersteuning

Stuur een bericht

merchantsupport@route.com

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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