![Route Protection and Tracking](https://cdn.shopify.com/app-store/listing_images/7115601f61e3feae998d828bd6f6ecf3/icon/CPjqsrrijfwCEAE=.jpeg)
Route Protection and Tracking
- Prijs
-
Gratis te installeren. Er kunnen extra kosten van toepassing zijn.
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
- Beoordeling
- 4,0 (408)
- Ontwikkelaar
- RouteApp LLC
Galerij met uitgelichte afbeeldingen
Lever eersteklas ervaringen na aankoop—krijg verzendbescherming, tracking en meer
Van levering tot herontdekking, Route beschermt merken en hun klanten met gelicentieerde verzendbescherming, snelle probleemoplossing, pakkettracking, CO2-neutrale verzending en productaanbevelingen. Route helpt merken consequent eersteklas ervaringen na aankoop te leveren die leiden tot hogere klantretentie en winstgevendheid. Sinds 2019 heeft Route een e-commerce netwerk opgebouwd van 13.000 merken en meer dan 3 miljoen actieve app-gebruikers, en klanten hebben ervoor gekozen om 150 miljoen bestellingen te beschermen.
- Verzendbescherming die uw klanten gemoedsrust geeft bij het afrekenen
- Directe afhandeling van claims die tijd, ondersteuningskosten en klantfrustratie bespaart
- Pakkettracking die de levensduurwaarde van uw klant verlengt
- CO2-neutrale verzending die loyaliteit verhoogt en de planeet beschermt
- AI-gestuurde productaanbevelingen die de omzet verhogen en bestellingen stimuleren
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
Tracking
Meldingen
Geïntroduceerd
17 januari 2019
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Werkt met
CheckoutPrijs
Er kunnen door RouteApp LLC externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Gratis te installeren
Er kunnen extra kosten van toepassing zijn. Bezoek route.com/pricing voor meer informatie.
Gratis te installeren
Er kunnen extra kosten van toepassing zijn. Bezoek route.com/pricing voor meer informatie.
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Alle prijsopties
Recensies (408)
The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.
Hi there,
Thank you so much for taking the time to leave us a review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great day!
Best,
Skylar, Customer Success
We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.
It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Have a wonderful week!
Skylar, Customer Success
Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Show less
Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Success
Great add on to my website. Customers love the peace of mind in the shipping.
Hi there,
Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great week!
Skylar, Customer Success
Ondersteuning
RouteApp LLC kan al je vragen beantwoorden over Route Protection and Tracking.
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