Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Grátis para instalar. Pode haver cobranças adicionais.
Classificação (4,0)
Avaliações
Desenvolvedor

Destaques

Popular entre empresas como a sua
  • Localização: Estados Unidos

Sobre o app

Lançado

17 de janeiro de 2019

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Checkout

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. mais
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

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Preços

Você pode receber cobranças externas do parceiro de pagamentos RouteApp LLC, fora da fatura da Shopify. Saiba mais

Grátis para instalar

Additional charges may apply. Please visit route.com/pricing to learn more.

Grátis para instalar

Additional charges may apply. Please visit route.com/pricing to learn more.

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Todas as cobranças são faturadas em USD. Ver todas as opções de preço

403 avaliações

Classificação geral
4
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 18% das avaliações são de 1 estrelas
18 de abril de 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
Estados Unidos
Aproximadamente 2 anos usando o app
RouteApp LLC deixou uma resposta 25 de abril de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30 de janeiro de 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
Estados Unidos
Aproximadamente 4 anos usando o app
RouteApp LLC deixou uma resposta 1 de fevereiro de 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

20 de fevereiro de 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canadá
Aproximadamente 5 anos usando o app
RouteApp LLC deixou uma resposta 29 de fevereiro de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

30 de janeiro de 2024

We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.

Ice Up Industries LLC
Estados Unidos
4 meses usando o app
RouteApp LLC deixou uma resposta 1 de fevereiro de 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a great day!

Skylar, Customer Success

24 de janeiro de 2024

I accidentally messed up and deleted Route and was having a time trying to get it back on my store front.. Skylar saved the day Thank you for great customer support

Styles with Stephanie (a country boutique)
Estados Unidos
Mais de 2 anos usando o app
RouteApp LLC deixou uma resposta 1 de fevereiro de 2024

Hi there,

Wow, thank you for the review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Skylar, Customer Success

Sobre o app

Lançado

17 de janeiro de 2019

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Checkout

Desenvolvido por RouteApp LLC

Sobre RouteApp LLC

Avaliação média: 4,0

Constrói apps para a App Store da Shopify há 5 anos

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Atendimento

Envie uma mensagem

merchantsupport@route.com

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

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