Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Instalação gratuita. Pode haver cobranças adicionais.
Classificação (3,9)
Avaliações
Programador

Destaques

Popular com empresas como a sua
  • Sediado nos Estados Unidos da América

Sobre esta aplicação

Lançada

17 de janeiro de 2019

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. mais
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

Preços

As taxas externas poderão ser faturadas por RouteApp LLC, em separado da sua fatura da Shopify. Saber mais

Instalação gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Instalação gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Todas as taxas são faturadas em USD. Ver todas as opções de preços

402 avaliações

Avaliação geral
3,9
Pontuação por nível de classificação
  • 71% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 18% das classificações são de 1 estrelas
30 de janeiro de 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
Estados Unidos
About 4 years usando a aplicação
Questão respondida por RouteApp LLC 1 de fevereiro de 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

3 de janeiro de 2024

Extremely happy with route!! Our customers have experienced an easy, fast and efficient process of filing a claim and being reimbursed. We are so grateful the hassle of lost/stolen mail is handled so well for us and our customers with route. A special shout out to Maddi for always handling issues effectively and right away for us!

Half Face Blades
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por RouteApp LLC 4 de janeiro de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience, and that you've found Route and our team to be quick and efficient. If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!
Skylar, Customer Support

12 de dezembro de 2023

Much needed app! The team at route are friendly and helpful! I get someone within 24 hours to respond and resolve any issues I have. They look after your business but most importantly, your customers. Always happy when customers purchase route with their order!

If you’re considering, do it!

Mickey's Girl
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por RouteApp LLC 4 de janeiro de 2024

Hi there,

Wow, thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a great day!
Skylar, Customer Support

30 de janeiro de 2024

We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.

Ice Up Industries LLC
Estados Unidos
3 months usando a aplicação
Questão respondida por RouteApp LLC 1 de fevereiro de 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a great day!

Skylar, Customer Success

24 de janeiro de 2024

I accidentally messed up and deleted Route and was having a time trying to get it back on my store front.. Skylar saved the day Thank you for great customer support

Styles with Stephanie (a country boutique)
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por RouteApp LLC 1 de fevereiro de 2024

Hi there,

Wow, thank you for the review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Skylar, Customer Success

Sobre esta aplicação

Lançada

17 de janeiro de 2019

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Construído por RouteApp LLC

Sobre RouteApp LLC

Avaliação média de 3,9

A criar aplicações para a App Store Shopify há 5 anos

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Assistência

Enviar uma mensagem

merchantsupport@route.com

Este programador não oferece assistência direta em Português (portugal).

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