Route Protection and Tracking
- Preços
-
Instalação gratuita. Pode haver cobranças adicionais.
- Destaques
- Popular junto de empresas nos Estados Unidos da América
- Classificação
- 4,0 (408)
- Programador
- RouteApp LLC
Galeria de imagens em destaque
Deliver premium post-purchase experiences—get shipping protection, tracking & more
From delivery to re-discovery, Route protects brands and their customers with shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. Since 2019, Route has built an ecommerce network of 13,000 brands and 3+ million active app users, and customers have chosen to protect 150 million orders.
- Shipping protection that gives your customers peace of mind at checkout
- Instant claims resolution that saves time, support costs & customer frustration
- Package tracking that extends your customer lifetime value
- Carbon neutral shipping that increases loyalty and protects the planet
- AI-powered product recommendations that boost revenue and drive orders
- Destaques
- Popular junto de empresas nos Estados Unidos da América
Rastreio
Notificações
Lançada
17 de janeiro de 2019
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Funciona com
Finalização da compraPreços
As taxas externas poderão ser faturadas por RouteApp LLC, em separado da sua fatura da Shopify. Saber mais
Instalação gratuita
Additional charges may apply. Please visit route.com/pricing to learn more.
Instalação gratuita
Additional charges may apply. Please visit route.com/pricing to learn more.
Todas as taxas são faturadas em USD. Ver todas as opções de preços
Avaliações (408)
The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.
Hi there,
Thank you so much for taking the time to leave us a review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great day!
Best,
Skylar, Customer Success
We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.
It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Have a wonderful week!
Skylar, Customer Success
Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Show less
Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Success
Great add on to my website. Customers love the peace of mind in the shipping.
Hi there,
Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great week!
Skylar, Customer Success
Assistência
RouteApp LLC pode responder a qualquer pergunta que tenha sobre Route Protection and Tracking.
Programador
Recursos
Este programador não oferece assistência direta em Português (portugal).
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Combinação de tecnologias
Vendedores de cidra Ironwood Cider House
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