Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Instalação gratuita. Pode haver cobranças adicionais.
Classificação (4,0)
Avaliações
Programador

Destaques

Popular com empresas como a sua
  • Sediado nos Estados Unidos da América

Sobre esta aplicação

Lançada

17 de janeiro de 2019

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. mais
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

Preços

As taxas externas poderão ser faturadas por RouteApp LLC, em separado da sua fatura da Shopify. Saber mais

Instalação gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Instalação gratuita

Additional charges may apply. Please visit route.com/pricing to learn more.

Todas as taxas são faturadas em USD. Ver todas as opções de preços

404 avaliações

Avaliação geral
4
Pontuação por nível de classificação
  • 71% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 18% das classificações são de 1 estrelas
18 de abril de 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
Estados Unidos
About 2 years usando a aplicação
Questão respondida por RouteApp LLC 25 de abril de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

20 de fevereiro de 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canadá
About 5 years usando a aplicação
Questão respondida por RouteApp LLC 29 de fevereiro de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

15 de fevereiro de 2024

This is a great resource for any business to protect orders, give customers a sense of peace and assurance plus the support from the app is top notch. Definitely recommend.

MARY YOUNG
Canadá
About 2 years usando a aplicação
Questão respondida por RouteApp LLC 20 de fevereiro de 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a wonderful week!

Skylar, Customer Support

6 de fevereiro de 2024

Correspondence is very pleasant and replies are sent in a very timely manner! Thank you!

Keto Brick LLC
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por RouteApp LLC 20 de fevereiro de 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

9 de fevereiro de 2024

Worst customer service, I don’t recommend i am moving to other company. They don’t help and neither provide support. Just waste your time and money when you needed customer support

SmokeTime
Canadá
Over 2 years usando a aplicação
Questão respondida por RouteApp LLC 20 de fevereiro de 2024

Hi there,

We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.

Best,

Skylar, Customer Success

Sobre esta aplicação

Lançada

17 de janeiro de 2019

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Construído por RouteApp LLC

Sobre RouteApp LLC

Avaliação média de 4,0

A criar aplicações para a App Store Shopify há 5 anos

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Assistência

Enviar uma mensagem

merchantsupport@route.com

Este programador não oferece assistência direta em Português (portugal).

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