Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Priser
Gratis att installera. Ytterligare avgifter kan tillkomma.
Höjdpunkter
Populär bland företag i USA
Betyg
4,0 (407)
Utvecklare
RouteApp LLC

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. mer
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Populär bland företag i USA

Lansering

17 januari 2019

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

Kassa

Priser

Externa avgifter kan debiteras av RouteApp LLC separat från din Shopify-faktura. Mer information

Gratis att installera

Additional charges may apply. Please visit route.com/pricing to learn more.

Gratis att installera

Additional charges may apply. Please visit route.com/pricing to learn more.

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Se alla prisalternativ

Recensioner (407)

Helhetsomdöme
4
Antal per omdömesnivå
  • 71 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 18 % av omdömena har 1 stjärnor
24 maj 2024

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox
USA
Mer än 4 år användning av appen
18 april 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
USA
Ungefär 2 år användning av appen
RouteApp LLC svarade 25 april 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30 maj 2024

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer
USA
9 månader användning av appen
20 februari 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Kanada
Ungefär 5 år användning av appen
RouteApp LLC svarade 29 februari 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

9 april 2024

Great add on to my website. Customers love the peace of mind in the shipping.

CornellSurgical.com
USA
3 månader användning av appen
RouteApp LLC svarade 25 april 2024

Hi there,

Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great week!

Skylar, Customer Success

Support

RouteApp LLC kan svara på eventuella frågor du har om Route: Post‑Purchase Platform.

Utvecklare

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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