Route ‑ Protection & Tracking

Route ‑ Protection & Tracking

Gratis att installera. Ytterligare avgifter kan tillkomma.
Betyg (4,0)
Recensioner
Utvecklare

Höjdpunkter

Populär bland företag som ditt
  • Baserat i USA

Om appen

Lansering

17 januari 2019

Språk

engelska

Passar perfekt i

Kassa

Unlock your post-purchase experience with real-time tracking, package protection, remarketing & more

Combine package protection, real-time tracking, remarketing and sustainability into one holistic customer experience to increase sales and drive customer loyalty. Move beyond simple email and SMS and join the thousands of other merchants who have turned single purchasers into lifelong customers. Take advantage of the Route network, where your customers already track everything they order, to deepen and further monetize your relationships.

Combine package protection, real-time tracking, remarketing and sustainability into one holistic customer experience to increase sales and drive customer loyalty. Move beyond simple email and SMS and join the thousands of other merchants who have turned single purchasers into lifelong customers. Take advantage of the Route network, where your customers already track everything they order, to deepen and further monetize your relationships. mer
  • Build a modern relationship with your customers from checkout to delivery.
  • Keep your customers happy. Protect their orders from loss, theft, and damages.
  • Reduce time on customer support with instant issue resolution.
  • Boost loyalty & checkout conversion with carbon-neutral shipping.
  • Drive repeat purchases with personalized product recommendations.

Priser

Externa avgifter kan debiteras av RouteApp LLC separat från din Shopify-faktura. Mer information

Gratis att installera

Additional charges may apply. Please visit route.com/pricing to learn more.

Gratis att installera

Additional charges may apply. Please visit route.com/pricing to learn more.

Alla avgifter debiteras i USD. Se alla prisalternativ

343 recensioner

Helhetsomdöme
4
Antal per omdömesnivå
  • 71 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 17 % av omdömena har 1 stjärnor
Redigerat 14 mars 2023

Horrible company!! User BEWARE. I have had a canceled credit card for over 400 days and this company CONTINUES to try to charge the account and bill me when I have told this company MULTIPLE times to remove me from their services and stop billing me, yet they continue to bill a card thats been closed for over a year!! Customer service says they can't remove the app until the bill is paid!!! Shopify customer service please take note of these practices and please launch an investigaton! This is ridiculous this company is trying to make your customers responsible for paying a bill after repeated requests to cancel. They send me billing invoices everyday in my email and is becoming harassing at this point! Shopify please please please investigate this company, something is very unethical here! :(

Tetramode® | Psy Styles
USA
Tid som ägnats åt att använda appen: Ungefär 3 år
10 mars 2023

Route has been a great decision for our business and the best choice for our customers! We love knowing that our customers are covered for things that are out of their control and taken well care of with Route support. We're so thankful for the Route team! They've been excellent to work with and so responsive to our needs. Definitely recommend!

Divi Official LLC
USA
Tid som ägnats åt att använda appen: Ungefär 2 månader
RouteApp LLC svarade 16 mars 2023

Hi there!

Thank you for taking the time to share your positive experiences. We're thrilled to hear our team and service have been supportive and beneficial to your business and customers. Your recommendation means a lot to us, and we are grateful to work with you!

Should you run into any questions, or like to give further feedback, please visit our Help Center here: https://merchants.help.route.com/hc/en-us and we will be there to assist.

Take care,
Leea, Customer Service

1 mars 2023

Very very disappointed with the service from Route. They increased our prices and broke our check out cart - on chat will raise the issue and the agent then just disconnected the chat without any information or follow up via email

CADDYSACK Golf
Kanada
Tid som ägnats åt att använda appen: 6 månader
RouteApp LLC svarade 6 mars 2023

Hi there,

Thank you for sending in your feedback! We are sorry to hear of any miscommunications or delays while working with our team.

We would be happy to discuss the details of the Premium Rate changes, and the issues surrounding your checkout cart as soon as possible so we can assist with a solution.

Feel free to contact us via chat on our Help Center here: https://merchants.help.route.com/hc/en-us and we will be there to help!

Thank you,
Leea, Customer Service

Om appen

Lansering

17 januari 2019

Språk

engelska

Passar perfekt i

Kassa

Skapad av RouteApp LLC

Om RouteApp LLC

4,0 i genomsnittligt betyg

Har skapat appar för Shopifys appbutik i 4 år

Support

Skicka ett meddelande

merchantsupport@route.com

Den här utvecklaren erbjuder inte direkt support på Svenska.

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