Route: Post‑Purchase Platform
配图图库
提升客户体验,降低成本并增加收入 - 获取包裹保护、追踪等功能
Route深度连接品牌与其客户,在每一个机会上让他们感到欣喜,将购买旅程的每个部分从下单到送达,以及之间的所有环节都进行了转变。 在结账时通过运输保险给购物者带来安心,保护他们免受损失、盗窃或损坏的风险,并在所有受保护的订单上提供碳中和的运输。提供沉浸式的包裹追踪,使您的品牌始终处于顶级状态,并提供个性化的产品推荐,推动额外的购买。
- 包裹保护在结账时给您的购物者带来信心和安心
- 即时索赔解决,节省时间、支持成本和客户挫败感
- 品牌包裹追踪,增强期待感和客户体验
- 碳中和的运输保护地球,增加品牌忠诚度
- 推动收入的产品推荐,增加客户终身价值
包含自动翻译的文本
定价
外部费用可能由 RouteApp LLC 收取,不会计入您的 Shopify 发票。 详细了解
免费安装
可能会有额外的费用。请访问route.com/pricing了解更多信息。
免费安装
可能会有额外的费用。请访问route.com/pricing了解更多信息。
403 条评论
We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.
It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Have a wonderful week!
Skylar, Customer Success
Route is awesome! We've been using it for years and both their product and support team have always been reliably great.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Skylar, Customer Success
This is a great resource for any business to protect orders, give customers a sense of peace and assurance plus the support from the app is top notch. Definitely recommend.
Hi there,
This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.
Have a wonderful week!
Skylar, Customer Support
Correspondence is very pleasant and replies are sent in a very timely manner! Thank you!
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Have a wonderful week!
Skylar, Customer Success
Very poor response time to emails. Its been 24hrs and no response at all
Update
After many chats with Route - finally they resolved our issue. This should not be the case - there should be a timely response from Route support no matter what. Now I have the Customer success managers asking if support via Chat is better or email and to update review accordingly. My review still hands - increased it 2 stars but the response for my ticket took over a week which is ridiculous and not acceptable.
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Support