Route Protection and Tracking
- 定价
-
免费安装。 可能收取其他费用。
- 亮点
- 深受美国商家喜爱
- 评分
- 4.0 (408)
- 开发人员
- RouteApp LLC
配图图库
提供高级的购后体验——获得运输保护、追踪等服务
从交付到重新发现，Route 通过运输保护、快速问题解决、包裹追踪、碳中和运输和产品推荐，保护品牌及其客户。 Route 帮助品牌持续提供高级的购后体验，从而提高客户保留率和盈利能力。 自 2019 年以来，Route 已经建立了一个包含 13,000 个品牌和超过 300 万活跃应用用户的电商网络，客户选择保护了 1.5 亿个订单。
- 在结账时为您的客户提供心理安慰的运输保护
- 即时索赔解决节省时间、支持成本和减少客户挫折
- 包裹追踪延长您的客户生命周期价值
- 提高忠诚度并保护地球的碳中和运输
- 通过 AI 驱动的产品推荐增加收入并推动订单
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
跟踪
通知
评论 (408)
The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.
Hi there,
Thank you so much for taking the time to leave us a review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great day!
Best,
Skylar, Customer Success
We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.
It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Have a wonderful week!
Skylar, Customer Success
Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Show less
Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Success
Great add on to my website. Customers love the peace of mind in the shipping.
Hi there,
Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great week!
Skylar, Customer Success
支持
RouteApp LLC 可以回答您关于 Route Protection and Tracking 的任何问题。
开发人员
资源
专题展示
成功商家的应用案例
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寻找 Plus Certified App
寻找构建时考虑了 Plus 商家整体技术解决方案的一流应用。
自定义结账功能
借助应用为客户量身定制结账体验。
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