Royal Mail Shipping Extension

Simple app, almost too simple. Very basic configuration options, with no option to specify a description for the service (e.g. to say how many days it might take to arrive). Also seems very slow - it takes a good 4-5 seconds for rates to be returned, which is a long time when you're a customer.

We purchased monthly billing and asked Shopify to enable the features. This app works fine BUT I want to cancel my subs. Where can I do that?

App offers customers services from Royal Mail which are not facilitated in their country. Support when I first highlighted this took 12 days to get this reply:

'The app doesn't support different locations, shopify only tell us the weight of the parcel and the options are returned based on that.'

I tried to work around this but the issue popped up again, this time after 7 days since sending my request for help I've still not had a reply.

I do not like writing negative reviews but this app simply doesn't work properly if you want more than one Royal Mail shipping option as it will offer your customer all of them regardless of whether they're available.

I also find it unacceptable to wait so long for support when another company have managed to build a bespoke app for us within 4 days which is now working fine.

Not happy with this ap...I have discovered everything is working out too expensive for my local customers and the pricing of everything being £10 up is ridiculous. I am having to remove it as its putting people off purchasing from me. I am delivering myself locally.

Works really well, especially for overseas orders where before we were quite often under charging, but now we are offering the delivery price per country depending on Royal Mail prices for that country.