Rush ‑ Order Tracking & EDD , Počet recenzí: 318

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
Datum úprav: 28. červen 2022

Glad to have it! Easy to set up, works great with other apps and the sleek style is an added bonus. Their customer support staff is awesome and helps us out whenever we encounter an issue or have a general question. Also, saves us a lot of trouble from the customer side of the tracking progress. All in all, will use for future stores and for anybody wondering, make sure to grab it :)

Bandoo fulfillment
Lotyšsko
Doba používání aplikace: Asi rokem
Vývojář Rush odpověděl 10. duben 2022

Hey, Bandoo fulfillment

Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!
We are glad that we provided better delivery tracking for your clients and reduced the chargebacks!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

1. září 2021

Seamless Integration to your store, less hassle on shipment questions from your customers so that you are able to focus on the right thing that boosts your sales! Customer service response time was quick and get you sorted out on all requests.

Wing Heong BBQ Meat
Malajsie
Doba používání aplikace: Asi rokem
Vývojář Rush odpověděl 11. duben 2022

Hi Wing Heong BBQ Meat!

Thank you for your kind words! We’re grateful for your feedback. It’s lovely to hear your kind words of appreciation for our hard-working staff!

Should you need any other support, please do not hesitate to contact us on Live Chat!

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Lead!

23. květen 2022

I have been happy with the customer service, provides customers with easy to access information about their shipments.

Scout and Poppy
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Rush odpověděl 23. květen 2022

Hi Scout and Poppy!

Thank you for your kind words! We’re grateful for your feedback!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

11. květen 2021

The support team has helped us a great deal to deliver a great UX when it comes to shipping, including figuring out every detail of translation; Cant wait for the upcoming releases from the roadmap!

Primal Harvest
Německo
Doba používání aplikace: Asi rokem
30. leden 2021

I am amazed by how well this app is performing! It is build to help boost conversions unbelievably. The tracking page is impressive and made my customers super happy with the overall experience. It's super easy to use, and it's making money on the fly by using shipping notifications via email and SMS. I highly recommended it.

BikeDescent
Irsko
Doba používání aplikace: Asi rokem
9. únor 2023

Å oppgi en estimert leveringsdato på produktsiden setter riktig tidspunkt for kundenes forventninger, øker kundetilfredsheten og fører til slutt til mer salg for oss.

Oslo Mote®
Nizozemsko
Doba používání aplikace: Asi rokem
Vývojář Rush odpověděl 9. únor 2023

Hei Oslo Mote®!

Tusen takk for at du vurderer Rush som din forsendelsessporingsapp. Kommentaren din har gitt oss verdifull innsikt i tjenestene vi tilbyr 💚

Hvis du noen gang trenger mer hjelp, ikke nøl med å ta kontakt!

Cherry
Customer Success Lead

25. říjen 2022

The customer support team is amazing and they helped me with setting up the app etc. I'd definitely recommend it to anyone that wants to keep their customers hyper informed.

Zayashop
Spojené království
Doba používání aplikace: Asi rokem
Vývojář Rush odpověděl 26. říjen 2022

Hey Zayashop!

Thank you for your touching note. I'm happy to hear that our team provided you with excellent service 🥳 We can't thank you enough for taking the time to share your feedback and reminding us why we do what we do.

Your words lifted our spirits today! If you ever need any assistance with the parcel tracking app, we're just a message away!

Cherry 💚
Customer Success Lead

27. červen 2022

Amazing app! Saved us a lot of time and headaches, automatically updates the last mile tracking code + link which is a game changer. Also brings in revenue by upsells. Best app available!!

Healing Rock
Hongkong – ZAO Číny
Doba používání aplikace: Asi rokem
Vývojář Rush odpověděl 29. červen 2022

Hi Healing Rock!

Wow! Saying that we are the BEST app is awesome!

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush!

Let us know if you need further help with branded order status tracking page, or help with shipment notifications!

Gabriel,
Customer Succeed Lead

Datum úprav: 9. srpen 2022

Amazing. Everyone was really helpful. They were really accommodating and made sure I really understood how to use the platform, and I really appreciate that!

Par Divus
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Rush odpověděl 11. srpen 2022

Hey Par Divus!

Thanks so much for sharing your review about our amazing support! ❤️

We are always here if you need more help on parcel tracking or order status updates.

We’re glad to hear that our team’s actions lead to one more happy customer! 🥳

Gabriel,
Kung Fu-Master & Customer Success Lead

13. říjen 2020

Most advanced and smart app for shipments tracking out there! Great stuff and tech! Keep up the good work!

Overachieverz.com
Spojené státy
Doba používání aplikace: Asi rokem