Rush ‑ Order Tracking & EDD , Počet recenzí: 312

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
8. listopad 2022

Excellent service and app, they helped me instantly through my questions. I recommend rush fo every store.

Kenko Matcha
Mexiko
Doba používání aplikace: 9 měsíci
Vývojář Rush odpověděl 9. listopad 2022

Hey Kenko Matcha!

Thank you so much for this positive review. It's our pleasure to serve customers like you. We really appreciate helping to share the word about us.

We are always here if you ever need more help on parcel tracking or order status updates 😊

Cherry 💚
Customer Success Lead

6. říjen 2021

Best tracking app available. With all the integrations and customizations you could need. The support team is also super helpful

Heelsium
Francie
Doba používání aplikace: 9 měsíci
Vývojář Rush odpověděl 10. duben 2022

Hi Heelsium!

We’re so grateful that you took the time to share your feedback with us! Calling us the best tracking app gives us butterflies in the stomach. 🦋🦋🦋!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

1. březen 2023

In summary, with Rush, you get not only a top-notch order tracking app but also a dedicated team of experts who are committed to your success. With their support and constant updates, you can be confident that your customers' tracking experience is in good hands.

Gifts For Less
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Rush odpověděl 2. březen 2023

Hello Gifts For Less Team!

You've left a smile on our faces with your wonderful feedback. We're just so delighted to know you had a great experience with the app and our service. This truly made our day! Thank you so much 😊

Please don't hesitate to let us know if you have concerns with the parcel tracking page or shipment notifications.

Cherry
Customer Success Lead

16. květen 2022

Iris was very helpful and answered all my questions. I look forward to seeing how Rush helps my business grow.

The Angelic Kollection
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Rush odpověděl 17. květen 2022

Hey, The Angelic Kollection!

Thank you for your feedback! ❤️

We are excited to be working on your store! We will definitely help increase your revenue via parcel tracking page and shipping notifications! 💰

I am glad to hear that Iris provided you with excellent service as usual!
😊

Gabriel,
Customer Success Lead

9. srpen 2023

Love the app so far and the team behind Rush. The onboarding has been phenomenal with Gabriel helping us to set up. I believe this app will go mainstream soon, its only a matter of time.

Keep up the good work team and thanks again for you help Gabriel :)

Ecommerce entrepreneurs,
Steve & Shawn

The Random Collective
Nový Zéland
Doba používání aplikace: 5 měsíci
Vývojář Rush odpověděl 10. srpen 2023

Hello Steve & Shawn!

We're thrilled that you're loving the app and appreciating the efforts of the Rush team! It's fantastic to hear that Gabriel provided you with exceptional onboarding support during the setup process. We share your enthusiasm and confidence in the app's potential to become a mainstream success.

We'll definitely keep up the great work as a team. Thank you for choosing Rush as your order tracking app – we're here to support you every step of the way.

Cherry,
Customer Success Lead

6. listopad 2023

I had a lot of requests from my customers for refunds because of miscommunication and worries about the delivery date. Rush saved my store ! My clients are now aware automatically day by day of the delivery process and this helped me to lower effectively the refunds and the worries from users. So 5***** for Rush. The clients experience is way better and this helps me to increaser the returning customers.

Coquesdeluxe
Francie
Doba používání aplikace: 2 dny
Vývojář Rush odpověděl 7. listopad 2023

Hey Coquesdeluxe Team!

Thank you so much for sharing your positive experience with Rush! We're so happy to hear that the Rush app has made a significant difference in your store and has helped you address the concerns of your customers effectively.

It's great to know that your clients are now well-informed about the delivery process, leading to a smoother experience. We greatly appreciate your 5-star rating.

If you ever have any more feedback, questions, or need further assistance, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing Rush!

Cherry,
Customer Success Lead

7. červen 2022

Their integration with Shopify and Klaviyo is a top-notch. I’ve been using the app for only 5 days and I look forward to see how much extra revenue will bring me thanks to the flows

Grooming Grizzly
Německo
Doba používání aplikace: 8 měsíci
6. říjen 2022

I'm just starting the app but the first impression is great. In addition, I am very well helped by Gabriel. The customer friendliness is outstanding.

Gemloader
Nizozemsko
Doba používání aplikace: 8 měsíci
Vývojář Rush odpověděl 11. říjen 2022

Hey Gemloader!

Thanks so much for sharing your review about the Rush great service!❤️

We are always here if you need more help on parcel tracking or order status updates. 😊

We’re glad to hear that our team’s actions lead to one more happy customer! 🥳

Gabriel,
Kung Fu-Master & Customer Success Lead🥋

19. prosinec 2022

App is great so far, Customer service is also really good.
The tracking page they create for you is really clean looking and definitely a good place for customers to check out their tracking info.
Fair prices too. I'd recommend 100%

VALOR
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Rush odpověděl 21. prosinec 2022

Hey VALOR team!

Thank you so much for giving us your best remarks on our app, customer service and as a whole. ❤️

If you need further help with the parcel tracking page or shipping notifications. Let us know :)

Cherry,
Customer Success Lead

3. prosinec 2021

Very useful to have an overview of shipments & to offer great customer service to customers that have their packages held up. Rush's customer support is also stellar, very willing to help when issues arise. Recommend!

Suntouched
Kanada
Doba používání aplikace: 8 měsíci
Vývojář Rush odpověděl 10. duben 2022

Hey, Suntouched!

Thank you for the wonderful review and for taking the time to share your feedback with Rush. ❤️
Our priority is customer service and we are happy that we met that mark! 😌

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)👍

P.S. We just released a new feature where Upsells can be single click checkout :) 🥳

Gabriel,
Customer Success Obsessed