Rush ‑ Order Tracking & EDD , Počet recenzí: 318
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Update : Le service client n'a pas été ultra-efficace mais a su régler le souci pour le moment...
L'application fonctionne peut-être pour d'autres pays mais pour la France ce n’est vraiment pas fou. Près de 5 fois que je les contacte pour des bugs sur le tracking, l'application se trompe et attribue des commandes au mauvais transporteur par centaine. À chaque fois, le problème est résolu mais quelques semaines plus tard ça recommence...
Very good customer service. But the tracking for out of delivery does not sync well. They have a group, where there is an active community
Hey, Primerra!
We’re so grateful that you took the time to share your feedback with us.
Thank you so much for your positive rating and for sharing that we do have a FB group where our clients can get extra perks!
Our status updates sync has been significantly improved!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :)
Gabriel,
Customer Success Obsessed
awesome app
Hello PlushPaws!
We’re so grateful that you took the time to share your feedback with us. We appreciate your support. However, we would like to know if there's anything specific that you feel could be improved, please feel free to share your thoughts with us.
We've contacted you via email to follow up with you. Please kindly have a check.
Cherry,
Customer Success Lead