Rush ‑ Order Tracking & EDD , 318 recensioni
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I had a lot of requests from my customers for refunds because of miscommunication and worries about the delivery date. Rush saved my store ! My clients are now aware automatically day by day of the delivery process and this helped me to lower effectively the refunds and the worries from users. So 5***** for Rush. The clients experience is way better and this helps me to increaser the returning customers.
Hey Coquesdeluxe Team!
Thank you so much for sharing your positive experience with Rush! We're so happy to hear that the Rush app has made a significant difference in your store and has helped you address the concerns of your customers effectively.
It's great to know that your clients are now well-informed about the delivery process, leading to a smoother experience. We greatly appreciate your 5-star rating.
If you ever have any more feedback, questions, or need further assistance, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing Rush!
Cherry,
Customer Success Lead
I had a problem I could not solve on my own, luckily the live chat is there and Ken Michael helped me successfully within minutes. Always a good customer support and Rush is definitely recommended!
I think Rush can be proud to have people so dedicated to our satisfaction in their customer service department, today I had the chance to be supported by Michael Ken and frankly I've never had such attention from any customer support, I've had an extraordinary experience, really, thank you Michael for your help, for designing my tracking page so beautifully in no time at all, I've already fallen in love with the application and your great support, I've got nothing else to say except thank you and thank you again!
Great response time, assisted me with embedding a tracking page and looks good!
Hey Comfy Classics Team!
Thank you for the positive feedback! We're pleased to hear that you love the looks of your tracking page. If you have any additional needs or further questions with the app set-up, feel free to reach out. We're here to help!
Cherry,
Customer Success Lead
Gabriel offered great support and helped me understand where a notification was not working correctly. He quickly gathered the information and we discovered it was being affected from outside their app and how to fix it.
You dont get service like that from many other apps.
Highly recommend Rush app !
Hello Wolf of WoHo LLC Team!
We're glad to hear about your positive experience with Gabriel's support- on how he swiftly identified the issue and even helped you understand it. Your feedback truly highlights the exceptional service we strive to provide. Thank you for your high recommendation of the Rush app!
Remember, if you ever need assistance with the order tracking page or shipment notifications, feel free to get in touch. We're here to help :)
Cherry,
Customer Success Lead
KenMichael was a huge help for me! He went above and beyond to help me. He created a tracking page for me and even changed some much needed settings to reroute my customers to my track page! Thank you again x1000!
Hey Global Jersey Co. Team!
Thank you so much for your kind words! We're thrilled to hear that KenMichael provided you with exceptional service and that you're pleased with the tracking page and settings changes. We appreciate your trust and support.
If you ever need further assistance on order tracking page or shipment notifications, please don't hesitate to reach out. We're here to help!
Cherry,
Customer Success Lead
The app is great! Adding to another store of mine! It has made my business operations more efficient than ever before. Also support helped me set my tracking page and notifications in Swedish. Something that previous tracking apps couldn’t do it.
Hello SWEEZ. STOCKHOLM!
Your satisfaction is truly rewarding to us! We're excited that our app has brought efficiency to your business operations and that you've chosen to extend its benefits to another one of your stores. Our support team's help in customizing your tracking page and Swedish notifications shows our commitment to meeting your specific needs.
Thank you for entrusting us with your business needs – we're here to support you every step of the way!
Cherry,
Customer Success Lead
te responden al momento y te solucionan las dudas que tengas
I’ve used other tracking apps in the past, but none of them come close to the level of support I’ve received here. The exceptional customer service alone makes this app worth every penny. Gabriel and their support were always there to help!
Hello SHEEK. AMSTERDAM!
We're incredibly grateful for your kind words! Knowing that our app's support and customer service have made a positive impact means a lot to us. Gabriel and our support team are dedicated to ensuring your satisfaction, and we're thrilled to have met your expectations.
We're here for you, so don't hesitate to get in touch if you have more to share or if you need any assistance. Thank you for choosing our app – we value your support!
Cherry,
Customer Success Lead
Haven´t been using for a long time yet. But very impressed so far. We´ve tried many of the alternatives off similar tracking apps here on shopify. But nobody expect rush has been able to satisfy our needs with look-and-feel of tracking page. Aswell as making sure the translations/text is correct. For us that don´t have an english store.
Additionally they were the most affordable alternative also.
Hey brando.no Team!
We're delighted to hear that you're impressed with the Rush tracking page. We understand the importance of accurate translations and we're glad to have met your needs. Thank you for choosing us, and we're here to provide continued support as you use our service.
Please don't hesitate to reach out if you have further concerns with the tracking page or other features. Your satisfaction is our priority!
Cherry,
Customer Success Lead