Rush ‑ Order Tracking & EDD , 312件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の1%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2022年12月9日

The support is very responsive and quick, specifically KenMicheal was the person that helped me. Very Helpful!

Mother's Cove
アメリカ合衆国
アプリの使用期間:12ヶ月
Rushが返信しました 2022年12月12日

Hey Mother's Cove!

We’re grateful that we had the opportunity to help you with the setup! Ken is a top notch guy and always ready to assist! ❤️

Feel free to let us know if you need further help with branded order status tracking page, or email notifications! 😊

Cherry,
Customer Success Lead

2022年1月13日

Rush is one of the best tracking apps on Shopify! Honestly, probably the best tracking app out there. Nice UX, great support and the back office is easy and works well for our business to grow every day! I recommend Rush strongly!

Reyrr Athletics
スウェーデン
アプリの使用期間:12ヶ月
Rushが返信しました 2022年4月10日

Hey Reyrr Athletics!

Thank you for your kind words! We’re grateful for your feedback. Calling us one of the best tracking apps gives us butterflies in the stomach. 🦋🦋🦋
I'm happy to hear that Rush is helping you grow your business! That's the idea!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Lead

2022年8月10日

Customer service has been very helpful. Initial setup has been quite straight forward and they helped to set up integration with third party email services.

e-rigging
アメリカ合衆国
アプリの使用期間:11ヶ月
Rushが返信しました 2022年8月11日

Hi e-rigging!

Thank you so much for the great rating and for taking the time to post a review. ❤️
We are pleased to see that you are happy with our customer support and the shipping emails we set you up 😊

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails 👍

Gabriel,
Customer Success Lead

2022年1月25日

I started my online business importing products from around the world which could lead to very unhappy customers not being updated about their product delivery. Rush helped me keep a clear understanding from them and avoid too many "where is my order" chats, emails and messages in general, I don't have to do that anymore since customers can do it themselves and with a branded page easy to configure

The Locker Room Jock
アメリカ合衆国
アプリの使用期間:11ヶ月
Rushが返信しました 2022年4月8日

Hi The Locker Room Jock

Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush! We are happy that Rush helped you resolve the issue with too many WISMO tickets!

Making your client's order tracking easier is one of our top priorities! When we hear from happy customers like you, we spread positivity around!

Please feel free to contact me at any time by email or at the support chat!

Gabriel,
Customer Success Lead

2023年1月24日

Very helpful customer support:) Has helped me with many things and their dev team can fix things quickly

Minioskopet SE
スウェーデン
アプリの使用期間:11ヶ月
Rushが返信しました 2023年1月26日

Hey Minioskopet SE!

Thank you so much for taking the time in sharing your feedback. We're grateful that we had the opportunity to serve you. We are pleased to know that you are happy with the service! 😊

Should you need any other support with the parcel tracking page or email notifications, feel free to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

2022年6月28日

Rush app is part of our stack that brings extra revenues, definitely a game changer both on the customer side and on the business side. Also, I love their seamless klaviyo integration. It brought us a lot of extra revenues since we started using it!

GothRider®
カナダ
アプリの使用期間:11ヶ月
Rushが返信しました 2022年6月29日

Hey GothRider®!

Nice to see you profitable and earning with Rush 💰💰💰!

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

2022年5月23日

Excellent app. I love how easy it is for me to track orders and update customers. The support is also great and fast! Highly recommended.

Angela J. Ford | Fantasy Author
アメリカ合衆国
アプリの使用期間:10ヶ月
Rushが返信しました 2022年5月25日

Hey, Angela J. Ford | Fantasy Author!

Thank you for your kind words! ❤️
We’re grateful for your feedback. 🥳

If you need help lifting the revenue 💸 via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed 😆

2022年12月5日

Awsome app! if you want to Increase AOV, Rush is the right solution. This app keeps my customers informed of everything related to the status of their orders.

Passion Bump
ブルガリア
アプリの使用期間:10ヶ月
Rushが返信しました 2022年12月7日

Hey Passion Bump Team!

Thank you so much for giving us your best remarks on the app ❤️ We're glad that customers like you are having a great experience at Rush.

If you need further help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Cherry
Customer Success Lead

2022年10月13日

Great customer service!! Product is really good! This definitely helps our customers track their packages better

Gambino Winery
アメリカ合衆国
アプリの使用期間:10ヶ月
Rushが返信しました 2022年10月24日

Hey Gambino Winery!

Thank you so much for the great rating and for taking the time to post a review. We're grateful that we had the opportunity to serve you 🤝

We are pleased to know that you are happy with the tracking page and shipment notifications! 😊

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails.

Cherry 💚
Customer Success Lead

編集日:2022年5月11日

Best decision to eliminate extra trouble! Our customer support team has experienced a decrease in ticket numbers, after installing the app. Helps to save time and set up our email flow much easier. A great addition to our store - would use it again for other stores!

foot_fulfill
エストニア
アプリの使用期間:10ヶ月
Rushが返信しました 2022年5月7日

Hey, foot_fulfill team!

We’re so grateful that you took the time to share your feedback with us. ❤️

Thank you for believing in Rush and having it in three of your stores! 🤘
When we hear from happy customers like you, we spread positivity around!😊

Let us know when you add it to the next store, we will give you a nice starting present there! 🎁

Gabriel,
Santa Claus for repeat customers🎅