Rush ‑ Order Tracking & EDD , 리뷰 318개
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평점별
Having tested many tracking apps ( having 7 installed on our Shopify platform and follow them all on a daily basis for weeks now) and found that the majority is having all major problems recognising the couriers we use (DB Schenker Sweden, DHL, UPS, PostNord). At least with this platform there is a huge amount of control in respect to Courier mapping, which is here the most advanced I have seen so far! Tracking information needs to be 100% accurate otherwise it would make no sense to use it at all. + it must run reliable and run in the back ground. When we book a shipment the tracking info is send to Shopify (from our courier platform) and then the racking app should update the tracking link to their tracking page. This needs to work and with the wrong courier mapping this would not work at all. So far all other apps failed here massively. Looks like Rush is outperforming them all. Also the tracking page needs to be clear and not cluttered. I have found only 1 other app which is maybe as good (design wise) but that app was also having problems with the couriers. So it looks like I am going to stick with Rush. Definitely one of the most advanced in terms of upselling possibilities because that is the ultimate goal, but foremost: The tracking data needs to be clear and accurate which it is. Support? Good, fast, helpful and of course very knowledgeable. So I think it needs to be 5 star.
Hey Barista och Espresso Team!
Wow, this made our day! We're so delighted to know you had a great experience with the app and our service. ❤️ 🥳
Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression. Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊
Cherry 💚
Customer Success Lead
I got this app vs 2 other mainstream apps that are similar in pricing and features because I tried out the other 2 and I was not a fan simply because they would barely help me with my needs and did not really have what I wanted... But with RUSH, I downloaded and tried out some of the features and asked their customer service team if I can do some more extra things I wanted, and they have been fully cooperative and helping every step of the way !
Really love this app, it is the best shipping/tracking app I have ever used and the features are 10x better and more advanced than my previous one. The customer service team is also amazing and will help with anything you need in a timely manner.
Hey SofaGuards!
Thanks so much for sharing your review about the Rush being the best shipping/tracking app! :)
We are always here if you need more help on parcel tracking or order status updates.
We’re glad to hear that our team’s actions lead to one more happy customer!
Gabriel,
Customer Success Lead
Amazing app and amazing service! 10x better than AfterShip which is what we had tried before this. Def recommend to any store for an amazing post-purchase experience.
Hey, Uproot Clean
We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff!
We really appreciate you being a customer and helping to share the word about Rush as a better alternative to Aftership!
Gabriel,
Customer Success Obsessed
Rush on loistava sovellus, jolla voit pitää tilauksiasi silmällä. Jos teet suuria määriä, niin Rush on go to app myymälääsi :)
Hey Zula Helsinki!
Thank you so much for considering Rush as the great order tracking app. We truly appreciate the recommendation.
If you ever need further assistance, please don't hesitate to reach out :)
Cherry
Customer Success Lead
This app does exactly what I needed. To show my customers their order tracking information, but on our website. The tracking page design looks very nice. Also the support from customer service is really good. We received help within minutes and were able to change the settings so that te page looked exactly like we wanted.
The Rush team is on their A game over there. The on-boarding process was seamless. To optimize the app even further than it already is, they offered to setup and integrate special flows within our Klaviyo platform (game changer). The app has so MANY great features that are needed, with such an awesome team behind it (Gabriel & Ken you guys rock!). HIGHLY recommend you get this app.
I used this app... because there are a lot of options to customize your page ... Best Customer support and best tracking app ever : ) Thanks, Rush Team
Hey Jewlies!
Thank you so much for taking the time to post your feedback with this great rating. We're always here to assist all the way and we're happy to serve you 😊
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead
The app has been fantastic to use, way better than another app I had initially tried. I have been dealing with Gabriel and he is very helpful and patient
Hey Organisation Station AU!
It is an honor to get positive comments when being compared to other apps! ❤️
Thank you for your great feedback! 🥳
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 😊
Gabriel,
Customer Success Lead
This app is very good, it has tons of handy features and the support is excellent - they bend over backwards to help. I really like the ability to customize the shipment origin and the customizable feature-rich tracking page. I highly recommend Rush.
Hi Folklor!
Thank you so much for your positive feedback! ❤️
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around! 🥳
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
Gabriel,
Customer Success Obsessed