Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

요금제
무료 플랜 사용 가능. 무료 체험 이용 가능.
하이라이트
Shopify 관리자에서 바로 사용 가능
최신 테마와 작동
평점
4.0 (316)
개발자
Rush

반복 비즈니스를 증가시키는 주문 추적 및 알림. 몇 분 안에 전 세계적으로 주문 배송을 추적합니다.

Rush는 고객의 불안을 해소하는 더 나은 배송 추적 경험으로 반복 판매를 증가시킵니다. 배송 추적을 위한 운송업체 자동 매칭. 아름다운 ""내 주문 추적"" 페이지를 구축하고, SMS 및 이메일 배송 알림을 자동화하고, 주문 상태 업데이트를 보내고, 배송 여정의 각 단계에서 업셀 및 크로스셀을 통해 새로운 수익 채널을 엽니다. 주문 추적 페이지를 사용자 정의하고 1,300개 이상의 운송업체와 예상 배송 날짜를 추가합니다. 무료 온보딩 및 설정, 프라이빗 Slack, 24/7 지원. 시작하자!

Rush는 고객의 불안을 해소하는 더 나은 배송 추적 경험으로 반복 판매를 증가시킵니다. 배송 추적을 위한 운송업체 자동 매칭. 아름다운 ""내 주문 추적"" 페이지를 구축하고, SMS 및 이메일 배송 알림을 자동화하고, 주문 상태 업데이트를 보내고, 배송 여정의 각 단계에서 업셀 및 크로스셀을 통해 새로운 수익 채널을 엽니다. 주문 추적 페이지를 사용자 정의하고 1,300개 이상의 운송업체와 예상 배송 날짜를 추가합니다. 무료 온보딩 및 설정, 프라이빗 Slack, 24/7 지원. 시작하자! 더 보기
  • 브랜드화된 "주문 추적" 페이지로 반복 트래픽 및 판매 증가
  • SMS 및 이메일 배송 알림으로 고객 평생 가치 증가
  • 예상 배송 날짜 및 PDP에서 AI 예측으로 전환율 향상
  • 운송업체 마스킹 및 드롭쉬핑을 위한 발송지 주소로 고객 충성도 향상
  • Klaviyo, Yotpo SMSBump, Postscript, Attentive(곧)과 통합
하이라이트
Shopify 관리자에서 바로 사용 가능
최신 테마와 작동

언어

중국어(번체), 중국어(간체), 영어, 덴마크어, 네덜란드어, 핀란드어, 프랑스어, 독일어, 이탈리아어, 일본어, 한국어, 포르투갈어(브라질), 포르투갈어 (포르투갈), 노르웨이어 (부크몰), 태국어, 체코어, 그리고 폴란드어

다음과 호환:

결제, Okendo Fera Opinew Yotpo LOOX, Dsers CJ Dropshipping AutoDS, Rebuy Wiser Glood ShipBob, Alternative of AfterShip, Postscript Stamped Judge.me, Klaviyo Yotpo SMSBump

추적

브랜드 추적 페이지, 주문 조회 페이지, 실시간 추적, 사용자 지정 추적 링크, 번역, 예상 배송 날짜, 대시보드, 주문 내보내기, 여러 배송업체, API, 분석, 배송업체 마스킹

알림

이메일, 실시간 알림, SMS, 사용자 지정 알림, 자동화

레이블 및 패키지

배송 날짜, 주문 동기화, 여러 언어, 배송업체 선택

배송 관리

주문 동기화, 실시간 추적, 브랜드 맞춤 추적 페이지, 이메일 알림, 주문 업데이트, 배송 분석

요금제

무료

무료 설치

추가 배송당 $0.08

  • 월 50회 배송
  • 1,300개 이상의 운송업체
  • Shopify 배송 알림
  • 드래그 앤 드롭 추적 페이지
  • 제품 추천
  • 리뷰 앱 통합

기본

$9 /월

또는 연 $97 및 10% 할인

추가 배송당 $0.09

  • 월 100회 배송
  • 모든 무료 기능 포함
  • Shopify 배송 알림
  • 드래그 앤 드롭 주문 추적 페이지
  • 배송 조회
  • 기본 분석

5일 무료 체험

성장

$49 /월

또는 연 $529 및 10% 할인

추가 배송당 $0.09

  • 월 1,000회 배송
  • 모든 기본 기능 포함
  • SMS 및 이메일 배송 알림
  • Klaviyo +
  • Omnisend +
  • SMSBump +
  • 배송 전 상태
  • 운송업체 마스킹

5일 무료 체험

고급

$199 /월

또는 연 $2,149 및 10% 할인

추가 배송당 $0.09

  • 월 5,000회 배송
  • 모든 성장 기능 포함
  • 예상 배송일 EDD
  • 개인화된 분석
  • 개인 Slack 업데이트
  • API 접근
  • 온보딩 지원

5일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (316)

전체 평점
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2024년 9월 25일

Extremely disappointing experience. For months, we've been trying to resolve an issue with our tracking page, but all we receive are vague assurances that it’s being looked into. The initial support was great, but that quickly faded once we became customers.

Unfortunately, Rush has proven to be a poor investment. Their tracking page is unreliable and confusing for our customers (since it's providing inaccurate information like an order being in the US when it's actually in the UK, etc.), failing to deliver on any of the promises made when we signed up. We are now prioritizing a switch to a new platform.

Heights
영국
앱 사용 기간 11개월
2024년 7월 3일

STAY AWAY!

We've been using this app for almost two years. Everything was fine at the beginning when the app was owned by Slav and Gabriel, the founders. I mean, there were definitely errors and glitches, but they were promptly resolved after contacting support. However, after the founders sold the app to another company, the whole experience turned into a nightmare.

Every other day, I received complaints from my customer service department stating the tracking didn't work. I had to contact app customer support multiple times, tagging and following up on the issue on Slack, and opening tickets on their live chat app support. All responses I got were "I'll have to check with the dev." And then, months would go by without a reply. Not to mention, we were charged for every single order fulfilled, even if the tracking doesn't work, sometimes even twice (since they also apparently have some problems with quota management!!! OR "Rush will be tracking two tracking numbers (the first mile and the last mile), consuming two shipments from your quota.").

I switched to another tracking app, which I installed and configured within 20 minutes. It's a lot cheaper too. My customer service department is happy, and so are the customers.

So, if you're currently looking for a tracking solution for your store, I recommend you stay away and choose a more reputable, affordable, and effective option. These guys used to be a good tracking app, but unfortunately, not anymore. Cheers.

Love&Crafted
미국
앱 사용 기간 1년 초과
답글 Rush개 2024년 8월 16일

Hello,

Thank you for your detailed feedback. As a team, we take such concerns very seriously and we sincerely apologize for the issues you've faced. Your experience is not indicative of the service and dependability we aim to provide our users, and we're truly sorry to hear that we have fallen short.

It's unfortunate to hear that there have been challenges since the change in ownership, as our intention is always towards enhancing our app and providing better service. We are sorry for any inconvenience caused by the tracking errors and issues with communication; your feedback provides us with valuable information to review and address.

While it's saddening to lose you as our user, your insight is helpful and will be taken into account in our efforts to improve.

Again, we appreciate your previous support and thank you for bringing these issues to our attention.

Best Wishes,
The Rush Team

2024년 7월 1일

STAY AWAY!

I had a good experience in the past with Rush. However, since about a month the e-mail flows that they created for me don't work anymore. Unfortunately, I discovered this too late. As a result I lost thousands of Euros due to disputes, as my customers were not being updated.

Since then I've been in contact with their support almost on a daily basis, but it's absolutely useless. In the past their support was pretty good, but they seem to be outsourcing their support now and it's absolutely horrible. I'm stuck in an endless loop of people who don't seem to understand what is going on and never really solve anything.

One of the worst experiences ever.

Novensa.se
독일
앱 사용 기간 9개월
답글 Rush개 2024년 9월 23일

We truly apologize for the difficulties you experienced with your Klaviyo flow. Unfortunately, our company’s account was accidentally deleted by Klaviyo, which resulted in all our merchants losing their integration and flows being disconnected.

This was unexpected for us, and we were disappointed that the Klaviyo team didn’t restore the flows promptly, which was crucial for resolving the issue. We’re happy to let you know that we have restored the integrations, and everything is now functioning as it should. We would be incredibly grateful if you could give us another chance.

Thank you for your understanding, and we sincerely apologize once again.

Kind Regards,

The Rush team

2024년 8월 8일

The app stopped working as advertised some time ago. Shopify shipping notifications do not work, constant problems here and there. Support is useless. Will be migrating to another shipping tracker.

CatnDog.com.au - Pet Supplies
오스트레일리아
앱 사용 기간 11개월
답글 Rush개 2024년 8월 16일

We are really sorry to hear about your experience with our app. It's unfortunate to know that you have been facing persistent issues and it's completely understandable that it has disrupted your workflow. We apologize for any inconvenience our app and support have caused you.

Our main aim is to provide reliable services and a responsive support team to our users. From your feedback, it is clear we have missed the mark this time and we deeply regret that.

We would greatly appreciate the opportunity to understand your concerns more deeply and help resolve them for you. While we can't provide direct contact details, we understand how important communication is and assure you that a member of our team will reach out to you soon at the earliest.

Your feedback is very important to us as it helps us identify areas where we can improve. Please bear with us as we work on these issues and strive to serve you better.

Best Regards,
The Rush Ltd Team

2024년 6월 26일

25.06 HORRIBLE EXPERIENCE!
I keep having bugs after bugs
first I had for months issues for their klavyio integration
then I had another issue when client were clicking on their tracking, they had a 404 error message
now the biggest issue, the tracking page is not being updated at all from the original tracking page
it causes me so much stress and so MUCH work to my customer service department, without even mentioning the dame on my brand.
Really stressful and scary times, I hope this will never happen to any other merchants.

Koss Design
아일랜드
앱 사용 기간 대략 1년
답글 Rush개 2024년 8월 16일

We're truly sorry to hear about the issues you've been encountering with our Rush - Order Tracking and EDD app. It sounds like there have been several instances where our app hasn’t lived up to your expectations, and for that, we sincerely apologize.

Your stress and concern are completely understandable and we want to assure you that we are committed to solving these problems as soon as possible. We are here to assist you and have our team look into the difficulties you've raised including the Klavyio integration and the 404 error that clients encounter when clicking on their tracking page.

However, we'll need more details regarding the current tracking update issue you are experiencing. Will you be able to share more information about it? It will be extremely helpful for our team in resolving the issue.

Remember, your feedback is important to us as it’s through experiences like yours that we continue to improve and serve our users better. Again, we're sorry for any stress we may have caused you or your customer service department, and your constructive criticism is highly valued.

We'll be in touch soon and thank you for your patience.

Best Regards,
The Rush Team

지원

Rush에서 Rush ‑ Order Tracking & EDD에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Rush

1 Kingdom St, Paddington Central, London, ENG, W26BD, GB

출시됨

2020년 10월 1일 · 변경 로그

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