Rush ‑ Order Tracking & EDD , 리뷰 318개

전체 평점
4.6
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
    304
  • 평점의 1%가 별 4개입니다
    3
  • 평점의 1%가 별 3개입니다
    2
  • 평점의 0%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
    9
2024년 4월 16일에 편집됨

Update : Le service client n'a pas été ultra-efficace mais a su régler le souci pour le moment...

L'application fonctionne peut-être pour d'autres pays mais pour la France ce n’est vraiment pas fou. Près de 5 fois que je les contacte pour des bugs sur le tracking, l'application se trompe et attribue des commandes au mauvais transporteur par centaine. À chaque fois, le problème est résolu mais quelques semaines plus tard ça recommence...

Céladon Paris
프랑스
앱 사용 기간 8개월
2023년 9월 7일

awesome app

PlushPaws™
미국
앱 사용 기간 대략 2개월
답글 Rush개 2023년 9월 13일

Hello PlushPaws!

We’re so grateful that you took the time to share your feedback with us. We appreciate your support. However, we would like to know if there's anything specific that you feel could be improved, please feel free to share your thoughts with us.

We've contacted you via email to follow up with you. Please kindly have a check.

Cherry,
Customer Success Lead

2023년 8월 10일에 편집됨

Very good customer service. But the tracking for out of delivery does not sync well. They have a group, where there is an active community

Primerra
벨기에
앱 사용 기간 거의 2년
답글 Rush개 2022년 4월 10일

Hey, Primerra!

We’re so grateful that you took the time to share your feedback with us.
Thank you so much for your positive rating and for sharing that we do have a FB group where our clients can get extra perks!

Our status updates sync has been significantly improved!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Gabriel,
Customer Success Obsessed

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