Rush ‑ Order Tracking & EDD

I use Rush for all of my stores. It is the perfect solution to making sure my customers are happy and notified! It's very easy to implement and the customer support helped me with the tracking page design!

I am very excited to see this application, and this is the complete tracking application that meets every store's needs. They really understand what is needed for a tracking application. And also they help me to build a shipment flow for my Klaviyo. Their support is very fast, and their support always helps me and answers my various questions regarding their product. 5 STAR GIVEN FOR THEM. If you have a shopify store, you should have to try these apps.

An amazing app that your customers will love. Sure, the tracking page is a great feature but for us, that is not the best part of the app. It will give you so much great data and possibilities to create amazing custom flows that will help you increase LTV!

Old review: This is the best order tracking Shopify app. I use it for all my e-commerce store and it prevents so many inconveniences. I love the team and the customer service. I will keep using this app and will download it for all my new stores.

New Review: Customer service became awful, UI still laggy, if I was doing this decision all over again I would avoid.

It has helped us reduce the questions from our customers about the status of their orders and increases the level of confidence in the post-sale process.

Best Order Tracking app !! Just Loved it! Highly Recommended!
I encountered an minor issue , rush team developers solved it within minutes! superb service!

The app is great and offers a pretty good price / performance ratio for us. However the support is what really sets the app appart. We had some issues with the DHL tracking and after flagging them the entire tracking was redesigned within a week. Can 100% recommend Rush and their team!

I just started using the app and so far so good. I had a small issue happen but Ken was super responsive and tried to help me right away. Great customer service.

Great customer service by Ken Michael. I had a problem and he helped me fix it really fast. excited to use the app on my store
Edit: Changed from 5 stars to 1 star. after 1 year of use, the app has become unfunctional. I cannot change the carrier when the wrong carrier is assigned. The order does not show any update when in reality there are updates when I check from other websites with the same tracking number. The customer service is closing the chat on me without replying maybe because they are annoyed by me asking them to fix their app. The best app that i have on my store has now become the worst and is not hurting my business. Very unfortunate.

We have been using Rush for some time for our post purchase upsell and order tracking and they have been exceptional. Tosh and Gabriel have been great helping us grow. Definitely recommend.