Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
12 december 2023

Very reactive and helpful Customer service. I recommend this app

INOMEGA Solutions
Verenigde Staten
Meer dan een jaar gebruiken de app
Rush heeft geantwoord 3 januari 2024

Hey INOMEGA Solutions Team!

We're happy you liked our service and your recommendation means a lot to us.

If you ever have questions or need help in the future, just reach out. We're here to make sure your experience with our app stays great. Thanks for your support!

Cherry,
Customer Success Lead

5 april 2024

Happy!

Evalow
Nederland
14 dagen gebruiken de app
15 december 2023

Great support when you need it!

Pelsbarn.org
Nederland
4 maanden gebruiken de app
Rush heeft geantwoord 3 januari 2024

Hey Pelsbarn.org Team!

Thank you for your kind words about our support! We're really glad to know about it.

If you have additional questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help!

Cherry,
Customer Success Lead

21 november 2023

This is our favourite Order tracking app. Their customer support is awesome.

We have switched from other tracking apps Aftership and Tracktor to Rush. We were encountering carrier mapping problems on Aftership and Tracktor.

The customer support team of Rush helped us to resolve these carrier mapping problems by using their app's bult-in carrier assigning rules based on tracking pattern (Regex) feature. A great feature thing about their tracking pattern (Regex) feature is that it has an option feature to customise the carrier assigning rule according to the destination country.

Their branded tracking page is an awesome tool to boost sales and display UGC as it integrates with our Reviews app and offers cross-sell / upsell blocks.

The AI prediction method of the Estimated Delivery Date app block on the product page is one of our favourite features of Rush app.

We definitely highly recommend this app and feel this app is way better than Aftership and Tracktor

Tadabbur Books
Ierland
7 dagen gebruiken de app
Rush heeft geantwoord 23 november 2023

Hey Tadabbur Books Team!

We're absolutely thrilled to hear that Rush has become your favorite order tracking app! 🌟 Your feedback on our customer support team and the features you've highlighted really made our day.

We're also glad to know that the app's features have helped you overcome the issues you faced with other tracking apps. We definitely offer personalized solutions that align with your needs.

Thank you so much for recommending Rush over other apps. If there's anything more we can do for you, or if you have further insights to share with regards to the tracking page or shipment notifications, we're here to assist :)

Cheers to smooth tracking and happy customers!

Cherry,
Customer Success Lead

17 november 2023

Rush has become an essential app for my online stores. Simple, effective, and reliable, it significantly improves the tracking experience for my customers. I can't do without it and highly recommend it to all e-commerce entrepreneurs!

Unimaman
Frankrijk
2 maanden gebruiken de app
Rush heeft geantwoord 20 november 2023

Hey Unimaman Team!

Wow! Your words made our day here at Rush. 🌟 We're thrilled to hear that the app has become an essential tool for your online stores, making the tracking experience easy for your customers.

Your recommendation means the world to us. Thank you for being a part of the Rush community and for spreading the love. If you ever need anything or have more feedback to share with regards to your tracking page, shipments, or other features, we're here for you!

Cherry,
Customer Success Lead

17 november 2023

The app was pretty good but it needed some tweaks and the support team has been very helpful throughout the process and we got exactly where we needed, the app works perfectly now and we're very happy with it.

Thrive Beam
Verenigde Staten
15 dagen gebruiken de app
Rush heeft geantwoord 20 november 2023

Hey Thrive Beam Team!

Your feedback has totally made our day! We're so happy the app is doing its thing just the way you need it to. Shoutout to our support team for having your back! We're here for you every step of the way.

If there's ever anything more we can assist you with or if you have further insights to share, feel free to reach out. Your satisfaction is our top priority.

Cherry,
Customer Success Lead

2 november 2023

Good experience so far. Have not used the app long enough to measure the true ROI but the support has been excellent, even helping me build a complete order update flow inside of Klaviyo. Would recommend.

Blisswell
Nederland
Ongeveer 2 maanden gebruiken de app
Rush heeft geantwoord 6 november 2023

Hey Blisswell Team!

Thank you for sharing your positive experience with us! We're thrilled to hear that you've had a good start with our tracking app and that our support team has been able to assist you effectively.

We appreciate your trust in our services. If you have any concerns, need further assistance, or have any more feedback, please don't hesitate to reach out. We're here to support you every step of the way.

Thank you for your recommendation :)

Cherry,
Customer Success Lead

18 oktober 2023

I really have to say that the support is extremely helpful. I rarely experience that with other apps. Also, the app is by far the best and helps me do my work more effectively. It's worth every cent.

Lavacoo
Duitsland
6 maanden gebruiken de app
Rush heeft geantwoord 19 december 2023

Hey Lavacoo Team!

Thank you so much for your kind words :) It's so good to hear that our support has been extremely helpful for you. It's also truly rewarding to know that our app is making a positive impact to you.

If you ever need further assistance or have any questions regarding the tracking page, email notifications or other set-up, feel free to reach out. We appreciate your support!

Cherry,
Customer Success Lead

28 november 2023

I recently Started using this app and i like it, it works and does the job needed and along with that, it has other amazing features, which is always a plus, so i therefore recommend using this Rush App, It is simple and very user friendly.

Homevibe LLC
Verenigde Staten
Ongeveer 15 uur gebruiken de app
Rush heeft geantwoord 1 december 2023

Hey Homevibe LLC Team!

Thank you so much for sharing your positive experience with Rush App! We're thrilled to hear that it's working well for your store. Your recommendation means a lot to us, and we're here to ensure your continued satisfaction with the app.

If you ever have any questions or if there's anything specific you'd like assistance with such as with the tracking page or email notifications, feel free to reach out.

Cherry,
Customer Success Lead

13 november 2023

I Strongly recommend using this Rush App, Its very easy and simple to use and most importantly they assist you in very detailed. Thanks!

Luxe
Canada
3 maanden gebruiken de app
Rush heeft geantwoord 15 november 2023

Hey Luxe Team!

Woo-hoo! 🚀 We're thrilled to hear you're loving the Rush App! Thanks a bunch for recommending it. Your kind words made our day! 😊

If you ever need more assistance or have any questions with the tracking page, email notifications or other features, we're here for you. Cheers!

Cherry,
Customer Success Lead