Rush ‑ Order Tracking & EDD , 318 avaliações
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Fantastic support - they go above and beyond. I am waiting on full use of the app. If it is as good as their service. I will change to 5 stars.
Hi Wuffes 🐕
First of all, thank you so much for sharing your feedback with us!
We hope for the last 6 months you had a good time with the app :) I hope we met your expectations and can do another revisit of the review?
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
Great app working perfectly! They are adding many new features and improving the overall experience. Also the customer service is top notch, We are now using it in 2 different stores, highly recommended!
Hey DogsLanding
Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with Rush! ❤️
Let us know when you add it to the next store, we will give you a nice starting present there! 🎁
Gabriel,
Santa Claus for repeat customers 🎅
Great shipment tracking app. Works as expected and generates additional revenue. Team is responsive and always helps with any inquiries.
Hey BURGA AU!
Thank you so much for considering Rush as the great shipment tracking app. Your comment has given us valuable insight into the services that we provide. Rest assured that this will not go unnoticed 🤚
If you ever need further assistance, please don't hesitate to reach out!
P.S. Hope you are enjoying the new tracking page builder! 😊
Cherry 💚
Customer Success Lead
We moved all our 9 stores from Aftership, and before that 17track to Rush! The tracking app is a great addition to the store! We made an extra $ from the upsell we have added on the tracking page and Klaviyo flows! Really easy to integrate with Klaviyo and their team built custom shipping flows for us. The information they provide with the advanced report is incredible. We only wish we had found it faster.
The RUSH team is super helpful and responsive to all of our request and queries! We have installed an order tracking widget on our stores and it has helped us to reduce the amount of emails sent to our CS asking about the whereabouts of their parcels. Overall, super good experience will recommend!
Glad to have it! Easy to set up, works great with other apps and the sleek style is an added bonus. Their customer support staff is awesome and helps us out whenever we encounter an issue or have a general question. Also, saves us a lot of trouble from the customer side of the tracking progress. All in all, will use for future stores and for anybody wondering, make sure to grab it :)
Hey, Bandoo fulfillment
Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!
We are glad that we provided better delivery tracking for your clients and reduced the chargebacks!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :)
Gabriel,
Customer Success Obsessed
Seamless Integration to your store, less hassle on shipment questions from your customers so that you are able to focus on the right thing that boosts your sales! Customer service response time was quick and get you sorted out on all requests.
Hi Wing Heong BBQ Meat!
Thank you for your kind words! We’re grateful for your feedback. It’s lovely to hear your kind words of appreciation for our hard-working staff!
Should you need any other support, please do not hesitate to contact us on Live Chat!
P.S. We just released a new feature where Upsells can be single click checkout :)
Gabriel,
Customer Success Lead!
I have been happy with the customer service, provides customers with easy to access information about their shipments.
Hi Scout and Poppy!
Thank you for your kind words! We’re grateful for your feedback!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :)
Gabriel,
Customer Success Obsessed
The support team has helped us a great deal to deliver a great UX when it comes to shipping, including figuring out every detail of translation; Cant wait for the upcoming releases from the roadmap!
I am amazed by how well this app is performing! It is build to help boost conversions unbelievably. The tracking page is impressive and made my customers super happy with the overall experience. It's super easy to use, and it's making money on the fly by using shipping notifications via email and SMS. I highly recommended it.