Avaliação geral
4,7
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
21 de março de 2021

This app is amazing. It gives you the ability to communicate with the customer on a whole new level. It helps you increase the return customer rate as well as reduce disputes due to delayed shipping. The rush support team is always there to help when you need it. I would highly recommend it to anyone wanting to take their Shopify store to the next level.

SnappyKitty
Estados Unidos
3 months usando a aplicação
28 de julho de 2022

I use the app in all my stores and am extremely satisfied. The support is amazing and the number of emails with the title "where is my shipment" has decreased dramatically.

goyaus
Bulgária
3 months usando a aplicação
Questão respondida por Rush 1 de agosto de 2022

Hey Goyaus!

Thank you so much for your positive feedback! ❤️

Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around! 😊

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

10 de fevereiro de 2023

Amazing app and the team behind it is even better highly recommended they have amazing offers too compared to competitors they are the best

denmarkia
Marrocos
3 months usando a aplicação
Questão respondida por Rush 12 de fevereiro de 2023

Hello denmarkia Team!

Aww... You've left a smile on the faces of our whole team. We're just so delighted to know you had a great experience with the app and our service. Your feedback made our day! Thank you 💚

If you need further help with the parcel tracking page or shipment notifications. Just feel free to ping us.

Cherry
Customer Success Lead

30 de setembro de 2022

Really impressive application, definitely the best tracking setup out there! Fast and efficient customer support too! :)

ByAnavrin
Singapura
3 months usando a aplicação
Questão respondida por Rush 4 de outubro de 2022

Hey ByAnavrin team!

Thank you so much for giving us your best remarks on our customer service and as a whole. ❤️

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

Gabriel,
Customer Success Obsessed

9 de setembro de 2021

This app is the best app when it comes to shipment tracking. Where other apps are bulky and take more space this APP is versatile, simple, and absolutely powerful. But the most fascinating aspect of this app is the stellar customer service. To the point and ready to always help you to the best of their abilities. You really could not ask nor can you get an app like this anywhere. Kudos, guys for being the very best!

GYMZAH
Estados Unidos
3 months usando a aplicação
Questão respondida por Rush 10 de abril de 2022

Hey GYMZAH!

Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush! ❤️

We are super proud to hear that you find us a better alternative than the other shipping tracking apps 🥳

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

3 de junho de 2022

We just started using this app a week ago and the support team helped us with the whole setup! Their tracking page fits perfectly with my store design. Thinking to install it to my second store!

Shape Baeby
Estados Unidos
3 months usando a aplicação
Questão respondida por Rush 3 de junho de 2022

Hey Shape Baeby!

Thank you for letting us and the community know about your fantastic experience with us! ❤️

I’m happy to hear that our team provided you with excellent service, created beautiful banners, and entire Klaviyo e-mail flow automation! 🥳

Let us know when you add the second store, we will give you a nice starting present there. 🎁

Gabriel,
Customer Success Maniac

4 de janeiro de 2023

It's great so far. Especially the klaviyo flows which they do for you. Rush support has been very supportive.

PETSO
Emirados Árabes Unidos
3 months usando a aplicação
Questão respondida por Rush 6 de janeiro de 2023

Hey PETSO!

Thanks so much for sharing your feedback. We're glad that customers like you are having a great experience at Rush.

Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊

Cherry,
Customer Success Lead

27 de maio de 2022

Great app, great customer service. We appreciate all the efforts and time on us from the Rush family. We highly recommend their service!

Amaari Fine Jewelry
Estados Unidos
3 months usando a aplicação
Questão respondida por Rush 30 de maio de 2022

Hi Amaari Fine Jewelry

We’re so grateful that you took the time to share your feedback with us.

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead

13 de junho de 2023

Just had a problem,solved immediately,fast and competent by Gabriel! Very very happy with his support. Thanks,Gabriel!

SmalchanCo
Estados Unidos
3 months usando a aplicação
Questão respondida por Rush 14 de junho de 2023

Hey SmalchanCo Team!

Thank you so much for your positive feedback! Reviews like yours make our day because it makes all the hard work worthwhile. ❤️

We are always here if you need more help on parcel tracking or order status updates. :)

Cherry,
Customer Success Lead

30 de agosto de 2021

We've been using the Rush app for a couple of months now after making the switch from another order tracking app. The team was incredibly helpful with getting set up for us and continues to monitor our store to ensure we are taking advantage of the new features. Highly recommend it for any Shopify store owner looking to provide branded order tracking for customers and increase repeat purchases.

LYFE Fuel
Estados Unidos
3 months usando a aplicação
Questão respondida por Rush 11 de abril de 2022

Hey, LYFE Fuel!

Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with the branded tracking page and find us as a better alternative to the other tracking apps!

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Gabriel,
Customer Success Lead