Avaliação geral
4,7
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
7 de junho de 2023

If you are not using this app, you are doing your business a disservice. Cannot say enough great things about the customer service team. They have been incredibly responsive and have helped address and fix a few unique issues to make sure our setup is absolutely perfect. Great app! Great team!

Folia Body
Austrália
6 months usando a aplicação
Questão respondida por Rush 13 de junho de 2023

Hey Folia Body Team!

We're so glad that customers like you are having a great experience at Rush. Our priority is customer service and we are happy that we met that mark! 😌

Let us know if you need further help with a branded order status tracking page, or help with shipment notifications!

Cherry,
Customer Success Lead

19 de dezembro de 2023

Great response time, assisted me with embedding a tracking page and looks good!

Comfy Classics
Estados Unidos
About 5 hours usando a aplicação
Questão respondida por Rush 3 de janeiro de 2024

Hey Comfy Classics Team!

Thank you for the positive feedback! We're pleased to hear that you love the looks of your tracking page. If you have any additional needs or further questions with the app set-up, feel free to reach out. We're here to help!

Cherry,
Customer Success Lead

16 de fevereiro de 2024

אפליקציה מעולה לניהול משלוחים שמסייעת לי לחסוך זמן ולשפר את יעילות ניהול האתר שלי.
האפליקציה קלה לשימוש, בעלת מחיר הוגן ומכילה מגוון פיצ'רים שימושיים.

ממשק המשתמש של האפליקציה פשוט וברור, מה שמקל על השימוש בה גם עבור משתמשים חדשים.
האפליקציה מציעה מגוון חבילות במחירים שונים, כך שכל אחד יכול למצוא את החבילה המתאימה לצרכיו.

אני ממליץ בחום על Rush לכל מנהל אתר איקומרס שמחפש דרך יעילה וקלה לניהול משלוחים.

Tommy Berry IL
Israel
About 1 month usando a aplicação
31 de julho de 2023

Having my supplier with a little longer fulfillment time, I wanted somehow to wow my customers on the delivery side! And what can I say, the level of details and informations that the app provides turns out to delight my customers! They love the fact that they every step of the way they know what is happening with their orders! Thank you Rush!

Nutribean
Roménia
4 months usando a aplicação
Questão respondida por Rush 6 de agosto de 2023

Hey Nutribean Team!

Thank you for your feedback! We're delighted that our app has made a positive impact on your customers' experience, especially when dealing with longer fulfillment times from your supplier. It's great to know that our attention to detail and information have been well-received.

Should you require further assistance with tracking page, shipment notifications, etc., please don't hesitate to get in touch. Your success is our priority. Thanks once again for choosing Rush!

Cherry
Customer Success Lead

5 de junho de 2023

I was stuck so asked for help and KenMichael got back to me. He was a huge help and sent over a load of useful links, guided me through the issues I was having and explained how to overcome them. Would definitely recommend this app. Thanks KenMichael and thanks Rush!

Holulue
Reino Unido
6 months usando a aplicação
Questão respondida por Rush 6 de junho de 2023

Hey Holulue Team!

We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

22 de agosto de 2023

This is how onboarding should be. So many times, I’m all excited about the features of an app only to wrestle with the setup. They set it up for me and I couldn’t be happier. Thank you.

Twisted Jezebel
Estados Unidos
5 months usando a aplicação
Questão respondida por Rush 24 de agosto de 2023

Hello Twisted Jezebel Team!

We're truly delighted to have exceeded your expectations with our onboarding process! Making things easier for you is our goal, and your satisfaction is our reward :)

If you ever need assistance or have questions with the tracking page, email notifications set-up, etc., please don't hesitate to reach out.

Thank you for choosing us and for your kind words!

Cherry,
Customer Success Lead

13 de outubro de 2023

Haven´t been using for a long time yet. But very impressed so far. We´ve tried many of the alternatives off similar tracking apps here on shopify. But nobody expect rush has been able to satisfy our needs with look-and-feel of tracking page. Aswell as making sure the translations/text is correct. For us that don´t have an english store.

Additionally they were the most affordable alternative also.

brando.no
Noruega
4 days usando a aplicação
Questão respondida por Rush 16 de outubro de 2023

Hey brando.no Team!

We're delighted to hear that you're impressed with the Rush tracking page. We understand the importance of accurate translations and we're glad to have met your needs. Thank you for choosing us, and we're here to provide continued support as you use our service.

Please don't hesitate to reach out if you have further concerns with the tracking page or other features. Your satisfaction is our priority!

Cherry,
Customer Success Lead

Editado a 10 de junho de 2023

From the moment we reached out to their team for assistance, they were incredibly prompt and efficient. Even in the evening, they responded quickly and provided exceptional onboarding support, ensuring that we were able to set it up smoothly.

One individual who stood out during this process was Gabriel. His assistance was invaluable, and his expertise shone through as he guided us through the setup process. Gabriel was not only knowledgeable but also incredibly helpful, addressing all our queries and concerns with patience and clarity. His commitment to ensuring our smooth transition into using Rush was truly commendable.

The overall experience with Rush has been outstanding. The dashboard itself is super user-friendly and intuitive. It is evident that Rush has been designed with great attention to detail, allowing for seamless navigation and effortless execution of tasks. The features provided are robust and cater to our specific needs, further enhancing our productivity..

VIANCED.DE
Países Baixos
3 months usando a aplicação
Questão respondida por Rush 13 de junho de 2023

Hey VIANCED.DE Team!

Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush especially with Gabriel! We're glad that customers like you are having a great experience and results at Rush.

Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry,
Customer Success Lead

18 de setembro de 2023

Rush has worked great for our store so far. It was a very simple onboarding process because the app is integrated with existing apps we already use! Above everything else though, their customer service team is available 24-7 and has been so helpful with our questions.

The Range Hood Store
Estados Unidos
20 days usando a aplicação
Questão respondida por Rush 20 de setembro de 2023

Hello The Range Hood Store Team!

We're thrilled to hear that Rush has been a great addition to your store and for your feedback about the onboarding process. Our customer service team is always here to assist, and we're delighted to have been able to help with your questions.

If you ever need further assistance or have more inquiries about your tracking page, email notifications or other features, don't hesitate to reach out.

Cherry,
Customer Success Lead

13 de outubro de 2023

Supporters are very helpful. And the experience is good. Any problem is resolved right the way. Good

Amor1970s
Reino Unido
4 months usando a aplicação
Questão respondida por Rush 16 de outubro de 2023

Hey Amor1970s Team!

Thanks for the 5-star rating :) Our team is thrilled to know you've had a good experience with our support. We're here to promptly address any issues that arise and ensure your satisfaction.

If in case you have further questions or need assistance in the future related to your branded page or email notifications, feel free to reach out.

Cherry,
Customer Success Lead