Ryviu: Product Reviews & QA , 1,299件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年9月3日

uma porcaria cheio de bugs

lovelylux
ブラジル
アプリの使用期間:5ヶ月
Ryviuが返信しました 2023年9月4日

Hi Lovelylux,

Eu sou o Yen, um membro da equipe da Ryviu, e estou realmente triste em saber sobre a sua experiência.

Por favor, entre em contato com a nossa equipe de suporte via Chat ao Vivo. Isso nos permitirá entender melhor os detalhes do problema e fornecer a assistência necessária. Agradecemos muito a sua paciência durante este processo.

Atenciosamente,
Yen

2023年9月19日

Aplicativo horrível, não consigo de forma alguma fazer funcionar na minha loja, é extremamente difícil de configurá-lo, não recomendo a ninguém!

Descontraídas
ブラジル
アプリの使用期間:3日
Ryviuが返信しました 2023年9月20日

Olá,

Meu nome é Yen, um membro da equipe de suporte da Ryviu. Peço sinceras desculpas pelos desafios que você enfrentou com nosso aplicativo.

Poderia gentilmente considerar a instalação do aplicativo Ryviu em sua loja? Isso nos permitiria abordar e resolver prontamente quaisquer problemas que você possa estar enfrentando. Sua paciência é muito apreciada.

Aguardo ansiosamente a conexão com você através do nosso Chat ao Vivo. Desejo a você um maravilhoso dia!

Atenciosamente,
Yen

2023年7月20日

Customer service is very slow; I have no idea if they will answer my question at all. Be aware that they don't allow you to import Amazon reviews with the free plan, which they tell you after you've already signed up (not nice).

Good Vibes Furniture
アメリカ合衆国
アプリの使用期間:25日
Ryviuが返信しました 2023年7月23日

Hi there,

This is Yen from the Support team, and I sincerely apologize if you did not receive our response for any reason.

Please be noted that the option to import reviews from Amazon is available for the Premium plan only. To help you explore this feature, we offer a 7-day trial for each paid plan.

Feel free to review our pricing details, and if you have any questions, please don't hesitate to reach out. We will try our best to get response to you as soon as possible.

Thank you for your understanding.

Best regards,
Yen

2023年7月9日

J'attend toujours une réponse pour mon problème. Je n'ai toujours pas eu de solution. Donc, appli viré de mon shop.

Tagaloa Tattoo Apparel
ニューカレドニア
アプリの使用期間:約2ヶ月
2023年6月28日

Se vcs me cobrarem por algo que nao usei vou na policia federal, FBI e portal do consumidor, me cobrarm views ue nao usei, e ja desistalei a muito tempo, quero ver na proximo se vao me cobrar.

JrStoreShop
ブラジル
アプリの使用期間:4日
Ryviuが返信しました 2023年6月28日

Olá, Dan aqui da equipe Ryviu.

Nosso aplicativo não tem avaliação gratuita, portanto, uma fatura é criada logo após você atualizar para um plano pago Ryviu em seu faturamento da Shopify e não pode ser removida após a desinstalação do aplicativo. É por isso que você foi cobrado, mas não se preocupe. Já emitimos um reembolso para você.

Todos os melhores desejos,
Dan

編集日:2020年5月18日

A lot of bugs (reviews that don't appear on a huge amount of products, translation that doesn't work etc...) of course the support is always there to fix, but you always have to keep an eye to see if everything is correctly visible. Moreover it is impossible to download all the reviews in a single csv file. We have to do it in an infinite amount of files.

KdoStore
フランス
アプリの使用期間:4年以上
2020年7月2日

I wanted to receive a link for the "Write a review" interface that I can incorporate in an email. After waiting for 1 week for an answer from support, was told it is not possible - really? It looks like an easy task for me. Why such lack of cooperation? Also, the emails you can set up in the app to ask for a review do not include unsubscribe link. Bad service.

Skin Freedom
アイルランド
アプリの使用期間:約3年
編集日:2021年4月23日

Rubbish app ,Not useful at all,waste my time............................................................................................................................................................................................................................

CandySexDoll
中国
アプリの使用期間:1年以上
Ryviuが返信しました 2021年4月23日

Hi there,

Dan here from Ryviu.

As I'm checking, you imported reviews via CSV used incorrect file format so reviews cannot import to your product. If you don't know how to use then please contact us before leaving a bad review :(

All the best,

Dan

2022年12月28日

App not working well. bad application
I'm trying to transfer comments but to no avail. In addition they have a monthly subscription . this is shame

Monalizay
モロッコ
アプリの使用期間:約1年
Ryviuが返信しました 2022年12月28日

Hi Monalizay,

My name's Yen from the Ryviu team. I'm truly sorry to hear your experience with Ryviu was not as you expected.

I've personally reached out to you through our support. I hope to talk to you soon so we address and clarify all your concerns.

Thank you in advance for your patience.

All the best,
Yen

2023年2月26日

Aplicativo simplesmente não funciona, as reviewrs sumiram e não consigo mais conetar a minha loja ao aplicativo, que meu deixou totalmente na mão

Fire Ofertas
ブラジル
アプリの使用期間:5ヶ月
Ryviuが返信しました 2023年2月26日

Hi Fire Offers,

I'm Yen from the Ryviu team, and I'm sorry to hear that Ryviu does not work on your store. We value your feedback and want to address any concerns or issues you may have.

I've personally reached out to you through our support channel and hope to hear from you soon so that I can assist you to display reviews.

Thank you for your understanding and patience.

All the best,
Yen