Ryviu: Product Reviews & QA , 1,372件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
    1,282
  • 評価の3%は4つ星です
    35
  • 評価の1%は3つ星です
    11
  • 評価の1%は2つ星です
    8
  • 評価の3%は1つ星です
    36
2020年9月2日

Paid twice and app never processed my subscription. Unable to use, despite having paid. Frustrating.

OrganiHaus
アメリカ合衆国
アプリの使用期間：約1時間
2023年1月29日

Total waste of money. Does no more than other free apps. Don't get ripped off like I just did. £9.99 to import Etsy reviews and it didn't even work

Crystal Shoe Designs
イギリス
アプリの使用期間：23分
Ryviuが返信しました 2023年1月29日

Hi Crystal Shoe Designs,

I'm Yen from the Ryviu team and I'm sorry for the inconvenience you've had with Ryviu not importing reviews from Etsy.

I have already reached out to you via email, and I hope to hear back from you soon so we can assist you to resolve that problem.

Thank you for your understanding.

Best regards,
Yen

2020年11月21日

When you delete the app the injected codes are not deleting so you need to go to your code HTML and delete it your own

Officialinface.com
ベルギー
アプリの使用期間：17分
Ryviuが返信しました 2020年11月22日

Hi there,

Dan here from Ryviu team.

The codes cannot be deleted from your store when uninstalling because you removed permission of Ryviu app when uninstalling but these codes will not work and affect your store so you don't need to remove them or contact us so we can help you to remove them completely.

All the best,

Ryviu team.

2021年3月17日

I deleted the app but the Ryviu's code still is in my code. How can I delete it? My shop works so slow.Thanks

Blubazz
スペイン
アプリの使用期間：10分
Ryviuが返信しました 2021年3月17日

Hi there,

Dan here from Ryviu. I'm sorry to hear about what you've experienced!

Please note that our code will not work and affect the speed of your store when you uninstall Ryviu app.

Even app is installing, Ryviu app will not affect to speed of your store because it will load after your store is fully loaded only. In this case, I suggest you check the speed of your network firstly.
Please check your email for an email from our support team. I'm looking forward to getting your reply and I hope I could help you if you need further assistance.

All the best,

Dan

2021年11月23日

Product Q&A doesn't work when inserted into template. Instructions reference a theme template that doesn't exist. Deleted app.

TractorByNet Store
アメリカ合衆国
アプリの使用期間：9分
Ryviuが返信しました 2021年11月23日

Hi there,

My name's Yen from the Ryviu Team.

Firstly, I am so sorry for the inconvenience you experienced with our app. Ryviu supports Paid plans to add the Q&A widget. Therefore, it does not work on your Free account. Please check the detail in our pricing section https://apps.shopify.com/ryviu.

I hope you can give me a chance to assist you. I will be more than happy to help you to set up all things you need as same as we always do with other valuable customers.

I'm looking forward to hearing from you.

Thanks,
Yen

2023年12月8日

Minha loja
ブラジル
アプリの使用期間：2ヶ月
Ryviuが返信しました 2023年12月10日

Hi Minha loja,

This is Yen from the Ryviu team. I apologize for any inconvenience you've experienced with our Ryviu app.

Kindly share the details of your concerns or questions so that we can provide you with the necessary assistance. Please reach out to us through our Live Chat or email at info@ryviu.com.

Thank you in advance for your patience.

Best regards,
Yen

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