Recensies (1.395)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
9 juli 2021

Good Review app and excellent service staff --- Yen. She helped me to solve the problem very patiently. Thanks a lot for her efforts.

meerveil-uk
China
2 dagen gebruiken de app
6 juni 2021

I would highly recommend this app mainly because of the support I received from Dan during the set up process. I had a very specific need that may not have been the scope of this app - but Dan went out of the way to help me until my reviews page looked exactly like I needed it to. He was quick to respond any time of the day and patiently helped me with every single issue or question I brought up. I can confidently say - even if I run into any issues using this app, I know the issue will be quickly resolved.

1Eatz
Verenigde Staten
2 dagen gebruiken de app
6 januari 2021

I use it for more trust in my store and it worked really well. Set up is easy and customer support is fast + nice too. Can recommend to anyone who are looking for a branded store

Allprinty
Duitsland
2 dagen gebruiken de app
20 januari 2020

The app keeps charging me every month even though I have a free account!!!

Shopify even blocked my store because of this app!!!!!!

I have the screenshot proving it!!!

Outlist
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Ryviu heeft geantwoord 20 januari 2020

Hi there,

Our app is using Shopify payment API and it will automatically count fee every 30 days. You upgraded your plan on November 28, 2019, and canceled your plan on December 30, 2019, so you have been charged for 2 months in use.

Best Regards,

Ryviu team

23 juni 2021

Great app & support. I had a question and support immediately provided what I needed. Keep up the good work!

ZAH COMM GmbH
Duitsland
2 dagen gebruiken de app
6 maart 2023

They have an awesome team of experts ready to cater to our needs! I highly recommend this app. They are very responsive and made changes quickly according to our requests. ⭐⭐⭐⭐⭐

ROPERY MNL
Filipijnen
2 dagen gebruiken de app
3 april 2020

If there's an option to give zero stars, that would I choose. App wasn't working for a long time, their support wasn't able to do anything and after I gave them a bad review, they asked me to delete it and to connect them with TeamViewer ... After that, shitstorm happened, not just that they haven't been able to fix anything, they were tempering with my network and now my internet is working terrible, not loading pages, reporting errors, WiFi goes up and down so I even have to call my ISP support now, i mean FFS! I will report them anywhere I can, starting from Shopify first but for those thinking about installing this app, just DON'T, under any circumstances! SCAMMING APP

MiniTECH Group
Servië
Ongeveer 2 maanden gebruiken de app
17 juni 2021

This app is great, easy to use and the customer support team is very knowledgeable. I highly recommend.

BORUiT
Verenigde Staten
2 dagen gebruiken de app
Bewerkt 6 april 2023

Não estou conseguindo editar no produto. Suporte do RYVIU disse que Shopify remove o recurso de edição agora eu não posso editar os comentários "Devido às políticas da Shopify, a função "Editar revisão" não está mais disponível." Isso não é possível!! o que eu faço algo de errado??? Quero resolver o problema!

Feminino Marisa
Brazilië
Ongeveer 2 maanden gebruiken de app
Ryviu heeft geantwoord 6 april 2023

Hi there,

My name's Yen from the Ryviu team. We regret to inform you about removing Edit reviews features. Our decision to do so is in strict adherence to Shopify policy, which is aimed at upholding the integrity of reviewers' feedback. Please refer the detail from this doc:
https://docs.ryviu.com/en/articles/7051640-ryviu-s-updated-features-remove-filter-reviews-and-edit-reviews-options

We understand that this may come as an inconvenience to you and we apologize for any inconvenience this may have caused. Should you have any queries or require further assistance, please do not hesitate to contact us.

Thank you for your understanding.

All the best,
Yen

14 maart 2023

Great app! Easy to use and can be customized according to our preferences. Their customer service is really helpful and gave fast response.

Paw-Lyfe.com
Verenigde Staten
1 dag gebruiken de app