Ryviu: Product Reviews & QA
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Bonne application, service support de Qualité
Porque não sai as estrelas quando eu excluo o app da minh loja?
Olá,
Este é Yen da equipe Ryviu. Gostaria de pedir desculpas sinceras por qualquer inconveniente que você possa ter experimentado com nosso aplicativo Ryviu.
Se bem entendi, você encontrou um problema em que as avaliações com estrelas não são exibidas após a instalação do aplicativo Ryviu. Para nos ajudar a entender melhor sua preocupação, você poderia entrar em contato conosco por e-mail em info@ryviu.com e fornecer mais detalhes sobre o problema?
Estamos ansiosos para receber seus comentários e trabalhar para resolver esse problema para você. Agradecemos de antemão por sua paciência.
Atenciosamente,
Yen
Tive problemas com algumas configurações, mas entrei em contato com o suporte, e fui muito bem atendida por Selina e ela logo resolveu meu problema! Recomendo demais.
The app worked really well and brought in AliExpress reviews quite quickly into our store. The only thing was that the pre-populated fields for products such as colour and size didn't always import properly, but with some minor manual clean-up it works perfectly
Hi there,
Dan here from Ryviu team.
Thank you for your review.
Can you go live chat and explain more about your issue so we can help you?
Best Regards,
Ryviu team
Als ich dem Support mein Problem schilderte, antwortet mir Selina umgehend.
Wenige Minuten danach kriegte ich erneut Antwort und das Problem war gelöst.
Optimaler und effizienter Support!
Easy to use. Time savvy. We can go on the whole day! I love it! It's not a 5 star rating because it does not support mobile but only desktop.
Hi there,
Yen from the Support Team here. I would like to say thank you for the good review.
As we informed you via our LiveChat, Ryviu app does not support importing reviews on mobile devices. Please import reviews on the desktop.
I have forwarded your idea to the DEV team to check. And I will keep you posted if having any news.
Thanks and B.regards,
Yen
O suporte é rápido e eficiente. Estava com um problema de não aparecer as avaliações no site. E num passe de mágica, o atendente no suporte resolveu.
Em inglês
Support is fast and efficient. I had a problem with the reviews not showing up on the website. And in a magic pass, the attendant at support solved it.
They can source for me and get what I want. Thumbs up! They can source for me and get what I want. Thumbs up!
All that a need.Excellente Application pour les commentaires Clients, un très beau Design et un Staff vraiment réactif merci.
Application is Excellent, they just need to work on the settings they are lot of options that are not clear to enable and disable them, especially widgets