Ryviu: Product Reviews & QA
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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I added this app since it says it's compatible with my store. This particular store is the $5 starter plan as it's only used for shipping a few products, my other store is for local pick up & delivery. This was just the most economical and user friendly way to set up my stores. Even though this app claims to be compatible with the starter plan, the widgets will not add. When I asked customer service I was informed that the review widget is not compatible with the starter plan and I need to upgrade. So I guess I'll look for a different app.
Hi there,
I'm Dan from Ryviu team.
Thank you for your feedback. We sincerely apologize for any inconvenience. While our app strives to be compatible with most Shopify themes, certain features, like the review widget, are on Shopify's Starter Plan due to its restrictions on customization or editing theme files, so our widgets could not be added.
We truly value your input and will use it to improve our communication and compatibility details. If you have any other questions or need further assistance, we’re here to help. Thank you for giving us a try, and we wish you all the best with your stores!
All the best,
The Ryviu Team
Dan has helped me multiple times, he was very quick and even helped me edit my code to get things working!
The Ryviu: Product Reviews & QA app is perfect for adding reviews and Q&A to your website. It's easy to use and has significantly increased customer trust. A special thanks to the support team, especially Selin. She quickly and professionally resolved all my issues. I highly recommend Ryviu to everyone!
Yen showed great customer support. thank you
Great app with good customer service. Have to thank Selina for her prompt assistance.
I just started learning Shopify and this was my first attempt at working at Ryviu. In general, Shopify itself is quite understandable for a person who sees it for the first time. Although there are difficulties))) but this is due to insufficient experience. So far I’m very interested and enjoying it. Selina, the support girl very quickly helped me resolve the issue. For which I thank her very much.
Very patient, very good in assisting me. Thanks a lot!
Fast support, really helpfull. Right now, we are using free plan but we want to upgrade in the future.
excellent support