Avaliações (1 396)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
6 de abril de 2023

After tryin out many other reviews apps, this is by far the best one. The CSV import was simple and I love the featured reviews function.
I'm always helped super quickly if I have a question. Selina in particular is super helpful! Thanks for providing an app that works for me, I almost lost hope of importing my Etsy Reviews!

Kinetic Socks
Estados Unidos
2 days usando a aplicação
9 de julho de 2021

Good Review app and excellent service staff --- Yen. She helped me to solve the problem very patiently. Thanks a lot for her efforts.

meerveil-uk
China
2 days usando a aplicação
6 de junho de 2021

I would highly recommend this app mainly because of the support I received from Dan during the set up process. I had a very specific need that may not have been the scope of this app - but Dan went out of the way to help me until my reviews page looked exactly like I needed it to. He was quick to respond any time of the day and patiently helped me with every single issue or question I brought up. I can confidently say - even if I run into any issues using this app, I know the issue will be quickly resolved.

1Eatz
Estados Unidos
2 days usando a aplicação
20 de janeiro de 2020

The app keeps charging me every month even though I have a free account!!!

Shopify even blocked my store because of this app!!!!!!

I have the screenshot proving it!!!

Outlist
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Ryviu 20 de janeiro de 2020

Hi there,

Our app is using Shopify payment API and it will automatically count fee every 30 days. You upgraded your plan on November 28, 2019, and canceled your plan on December 30, 2019, so you have been charged for 2 months in use.

Best Regards,

Ryviu team

6 de janeiro de 2021

I use it for more trust in my store and it worked really well. Set up is easy and customer support is fast + nice too. Can recommend to anyone who are looking for a branded store

Allprinty
Alemanha
2 days usando a aplicação
23 de junho de 2021

Great app & support. I had a question and support immediately provided what I needed. Keep up the good work!

ZAH COMM GmbH
Alemanha
2 days usando a aplicação
6 de março de 2023

They have an awesome team of experts ready to cater to our needs! I highly recommend this app. They are very responsive and made changes quickly according to our requests. ⭐⭐⭐⭐⭐

ROPERY MNL
Filipinas
2 days usando a aplicação
3 de abril de 2020

If there's an option to give zero stars, that would I choose. App wasn't working for a long time, their support wasn't able to do anything and after I gave them a bad review, they asked me to delete it and to connect them with TeamViewer ... After that, shitstorm happened, not just that they haven't been able to fix anything, they were tempering with my network and now my internet is working terrible, not loading pages, reporting errors, WiFi goes up and down so I even have to call my ISP support now, i mean FFS! I will report them anywhere I can, starting from Shopify first but for those thinking about installing this app, just DON'T, under any circumstances! SCAMMING APP

MiniTECH Group
Sérvia
About 2 months usando a aplicação
17 de junho de 2021

This app is great, easy to use and the customer support team is very knowledgeable. I highly recommend.

BORUiT
Estados Unidos
2 days usando a aplicação
Editado a 6 de abril de 2023

Não estou conseguindo editar no produto. Suporte do RYVIU disse que Shopify remove o recurso de edição agora eu não posso editar os comentários "Devido às políticas da Shopify, a função "Editar revisão" não está mais disponível." Isso não é possível!! o que eu faço algo de errado??? Quero resolver o problema!

Feminino Marisa
Brasil
About 2 months usando a aplicação
Questão respondida por Ryviu 6 de abril de 2023

Hi there,

My name's Yen from the Ryviu team. We regret to inform you about removing Edit reviews features. Our decision to do so is in strict adherence to Shopify policy, which is aimed at upholding the integrity of reviewers' feedback. Please refer the detail from this doc:
https://docs.ryviu.com/en/articles/7051640-ryviu-s-updated-features-remove-filter-reviews-and-edit-reviews-options

We understand that this may come as an inconvenience to you and we apologize for any inconvenience this may have caused. Should you have any queries or require further assistance, please do not hesitate to contact us.

Thank you for your understanding.

All the best,
Yen