Ryviu: Loyalty & Reviews App

Ryviu: Loyalty & Reviews App

Avaliações (516)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
19 de abril de 2026

Best Review App

Hadi Craft
Estados Unidos
Aproximadamente 2 horas usando a aplicação
6 de novembro de 2025

I’ve been using this app for 3 years. easy to use. The customer service is excellent. They resolved my problem quickly and effectively.

sonnewelt
China
Mais de 4 anos usando a aplicação
23 de outubro de 2025

It might be due to our theme but I struggled to get the Rich Text from the reviews to work. In addition the lack of existing language translation to Swedish and the missing feature of sending emails to customers with orders before the email automation was configured will probably lead to finding another app that fulfill our requirements. Otherwise it seem like a good app.

Norrgården Custom Woodworking
Suécia
9 meses usando a aplicação
Questão respondida por Ryviu 23 de outubro de 2025

Hi there,

Thank you so much for your detailed feedback and for trying our app!

If you need help with rich snippet code in your theme, please get in touch with us. We can request access and assist with setup.

Our app currently does not support sending emails to customers with past orders before app installation or email automation setup due to resource constraints. We may consider adding this feature in the future if it fits our development plans.

We sincerely appreciate your suggestions and look forward to another opportunity to serve you better in the future.

Best regards,
Dan from Ryviu Team

22 de setembro de 2025

I’ve been using this app for several years. It’s affordable, powerful, and the customer service is excellent. Every time I’ve contacted support, my issues were resolved quickly and effectively.

INJORA
China
Mais de 4 anos usando a aplicação
24 de junho de 2025

Since i m new in dropshipping , this aplication about importing review and also star rating .... for me its highly recomended .... it makes my store looks clean and no headache when importing review from amazon, aliexpress and etc .... from the bottom of my heart i thank you for this aplication ..... and also the customer service or owner who answer my questions with chat also very friendly and helpfull with the newbie like me ... thanks

Luxela Little One
Indonésia
9 dias usando a aplicação
19 de junho de 2025

The program is very easy to use and does everything I need it to do. The pricing is very reasonable and I will upgrade my subscription when the time comes. Also, a big shout out to everyone, the customer support is great and always helps me with a lot of issues, responds quickly and resolves them right away. Mai is very professional and it is a pleasure to have her on my side.

CabeVibe
Estados Unidos
3 meses usando a aplicação
26 de maio de 2025

Customer support is most helpful.

And I like how the app widget for reviews shows up on the product page in clear sight. Also, it is easy for customers to see the "Write a review" option on the product page. It's so easy! This encourages them to write a review.

Fayla Ott Books
Estados Unidos
9 meses usando a aplicação
17 de maio de 2025

Termination of Service – Switching to Judge.me

Dear Ryviu Team,

We would like to inform you that we have decided to discontinue using the Ryviu app for our product reviews and review feeds. Unfortunately, our experience with your support has been disappointing, and we’ve faced multiple issues without timely or effective resolution.

Additionally, we find your XML file plan to be unreasonably priced, especially when compared to alternative platforms. Judge.me offers a far more affordable and user-friendly solution, which better aligns with our business needs and expectations.

Thank you for your past service, but we are moving forward with Judge.me.

Drogo India
Índia
Quase 2 anos usando a aplicação
Questão respondida por Ryviu 18 de maio de 2025

Hi Drogo,

Hi, I’m Yen from the Ryviu team. Thank you for your feedback, and we’re sorry to hear about your experience.

Please note that our team doesn’t work on weekends, which may delay support. We always strive to assist as quickly as possible during working hours.

The XML feed is available on the Unlimited plan. We understand your concerns about pricing and truly appreciate your input.

We’re sorry to see you go, but thank you again for trying Ryviu. If you ever return, we’d be happy to support you better.

Best regards,
Yen

13 de janeiro de 2025

Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.

Figures Toy Company
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Ryviu 14 de janeiro de 2025

Hi there,

Thank you for sharing your feedback. We're sorry to hear about your experience and genuinely appreciate your input.

To clarify, our email automation system will send review requests for orders where the customer's email is verified through Shopify. However, to ensure compliance and avoid potential issues, we do not send review request emails for orders where the email is not verified.

We understand how important it is to keep your review requests consistent, and we're here to help troubleshoot any specific cases where emails might not be sent as expected.

Best regards,
The Ryviu Team.

13 de novembro de 2024

The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.

Arte House
Índia
10 meses usando a aplicação