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The service team is impeccable! They responded within a day, and also were very helpful in trying to understand from a retailer's standpoint. They also implemented some changes after my feedback, which only serves to make things simpler for my customers and I.
Very satisfied with this app, has a lot of possibilities and is very user friendly.
The customer service is also very fast and helpful!
So easy and quick to set up thank you.
The installation was straightforward and hassle-free. I like the loyalty widget and app for making the job of running a rewards program simple. The fan-builder and refer-a-friend app were not as useful for me as they didn't covert customers very well for me. This may be very specific to my store though, not a fault of the app itself. The downside to the app is the lack of customisation. The basic widgets colours do not work with my website and nor does it use neutral colours. I would really like to customise it, but the plan that allows such customisation is far too expensive. That's the reason for the four stars and not five.
So far so good. I am excited to see how this works. Set up has been pretty easy. And I know my customers will love this.
To be honest we had some trouble activating our account. After many emails and telephone conversations with both S Loyalty and Shopify we were thankfully able to solve the problem. Our Account Manager Sara from S Loyalty was absolutely magnificent during the whole process and was even able to outshine Shopify's excellent support staff. Thank you Sara. We sincerely appreciate it.
Wonderful App and Excellent Customer Service :-)
Thanks S Loyalty!
The Juice Punk
Time Well Vaped
www.myjuicepunk.com
eCigarettes and Hand-Crafted Vapors
Brilliant app - worked perfectly for us and our customers so far, and the support team are so great and quick to assist with any queries!
Perfect loyalty program, easily set up. I can see a lot of new clients registering to the program and get welcome points and some of them already converted!
Support team is extra. I inadvertently remove the app from my shopify and while I though I've lost all my client points, they were able to reinstall everything as if nothing had happened, in a snap!
I highly recommend it.
Ive tried multiple loyalty programs, this one offers the greatest flexibility and the new theming options make this perfect for me! good job
Needed to change my logo on the app, they did it very speedily, and ensured I had everything I need! The app is a blast to use, and they have great customer support - only thing I wish is that the Gold Features were cheaper (or gold was cheaper) but aside from that it's great using S Loyalty.