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No customer support, sent multiple requests and no response.
To the Eagles Wings Natural Health team,
On behalf of our team, we're sincerely sorry for our response and for your experience with app support. If possible, we would be grateful for the opportunity to amend the situation and address all of your questions.
We will reach out to you via our support email. Should you continue to encounter issues with our support portal, you are also welcome to reach out to me directly via cadence@wavecommerce.hk .
Looking forward to assisting you!
thanks for great apps, hope it can help our store
Thanks for trying our app. We look forward to helping you grow your member base and delight your shoppers!
Enjoyed it
Happy to hear that you're enjoying our app!
Application pas mal du tout ! petit message pour les développeurs, ça serait plutot bien de traduire aussi l'application de gestion.
Thanks for your review, we're happy to know that you're enjoying our app! We will forward your feedback to our development team.
We use the app since months and are highly satisfied. Easy to use and the outstanding customer support is highly appreciated. Even our advanced demand of running the app on multiple shopify platforms was met, and customer support was very helpful with the implementation in this regard. Highly recommended provider and app!!
We have already installed the Sloyalty in all our websites. Crystal provides amazing customer service. Very easy to set up!
We had a rewards program on my old shopping cart system, so I was relieved to find this app when we moved to Shopify. The team was responsive to my questions, and fixed a bug immediately that was making the widget not show up on iPads (now it shows up). I like the flexibility in offering different kinds of rewards. The rewards come as coupon codes, which is different from my old system (where the rewards could be applied at checkout like a method of payment), causing some of my customers to complain that before they used to be able to use a coupon code AND their reward points in the same transaction, and now they can't. So I'd love to see an option to use rewards points as a payment method someday! I'd also love if in the future there was an option to not have the widget be on the screen the whole time -- to have a URL instead of the widget, or have the rewards program integrated into the customer's account page. This is important because the widget doesn't show up on small mobile screens, so customers can't access their rewards info from their phones (but the team says that is coming soon). One feature this has that my old system didn't is the ability to send reminders that they have rewards waiting to be redeemed. All in all, I'm really pleased with this system.
Elegant integration performs neatly with our site. Thanks, SLoyalty.
Excelent app for more customer retention. We have been Sloyalty now for about two years and our customers are really exited about it! The app works exactly as you would expect it too. The support team at Sloyalty is very helpfull and will go the extra mile to help you. Special thanks for Anthony who helped customizing our widget!
This app helped us gained many loyal customers and our customers love it! The referral system works fantastic and our referral sales are getting lots of traction with giving lots of point with successful referral. Not to mention the good service too. Keep it up!