Loyalty, Rewards & Referrals

We've been using S-Loyalty for about a year and have always found it easy to use - from installation to ease of use for customers. Fantastic customer service from the app team, and the improvements lately on the customization are the icing on the cake!

My biggest request would be the option to offer shoppers cash back for shares that convert, which is definitely a better incentive than points. That being said, S-Loyalty does what it advertises and then some, thanks to their proactive support team. Nice!

Great App! Have been using it for over 2 years now.

The app is very useful and easy to use. It is misleading when it comes to the plans. In the description, is says the basic plan serves for stores with monthly orders between 50 and 1000. While and after starting to work on the app and using it, the basic plan stops when you cross 50 orders, and for my case, with orders between 350 and 600 per month, i was moved to a much more expensive plan costing 120$ a month.
Moreover, the referral program is only possible through an integration with Referral candy, that charges more, and possibly, a % of sales that can go close to 10%

Really love their quick and supportive customer support team!

They have been helping me along the way from setup to customizations to troubleshooting!

Big shout out to Crystal, extremely attentive and quick problem solver!

The functions are well designed and with new features coming out from time to time, I believe this app will grow alongside with many small businesses whose looking to start a loyalty program!

Great company, and even better customer service. I migrated over from BigCommerce and they were able to transfer all of our customers' loyalty points over, and for any they couldn't transfer we received a list so no one was lost. Add to that their integration to Shopify via embedded storefront, menu, or tab and it's a no-brainer. Stellar looking app that works, and works well!

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers)

Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months.

THANKS A MILLION!!! YAY!

Such a great app, that's been a lot of fun for our customers that come into our retail space, and online alike! Great flexibility, features and stability!

Anthony from customer support live chat was fantastic!!! Thank you

So far I have just started building fans on my site hence will need to explore more and monitor the progress. Seems like a user friendly app.

Easy to implement and adds value for customers. Just wish we could do more customizations to the basic plan rather than going for the premium plans just to do this. Perhaps an option to redeem points for dollar discounts (ie. 15 points = $15 rebate) would be great.